Customer Engagement Specialist
| Posting date: | 03 February 2025 |
|---|---|
| Salary: | £23,878 to £29,878 per year |
| Additional salary information: | Salary: £26-29,878 OTE - £23,878 basic + Uncapped Commission |
| Hours: | Full time |
| Closing date: | 05 March 2025 |
| Location: | FK5 4RX |
| Remote working: | On-site only |
| Company: | Red Dot Commercial Limited |
| Job type: | Permanent |
| Job reference: | L69XXW4W |
Summary
Location: Falkirk (On-Site)
Job Type: Full-Time, Permanent
Shifts: Various shift patterns available
Are you passionate about connecting with people and driving sales? We’re looking for an enthusiastic Customer Engagement Specialist to join our vibrant Falkirk team. If you love building relationships and exceeding goals, we’d love to hear from you!
Key Responsibilities:
Handle inbound and outbound calls, identifying customer needs and delivering tailored solutions.
Drive revenue growth through upselling and cross-selling products and services.
Meet and exceed sales, productivity, and customer satisfaction targets.
Provide accurate quotes and pricing information to customers.
Cultivate strong relationships and generate referrals.
Keep up with product knowledge, competitor insights, and sales strategies.
Ensure all interactions comply with FSA regulations and company policies.
What We’re Looking For:
Strong communication and interpersonal skills.
Proven success in sales or customer service roles.
Ability to negotiate and handle objections effectively.
Goal-oriented mindset with a drive to achieve and exceed targets.
Tech-savvy and able to navigate multiple systems efficiently.
What We Offer:
Competitive salary with uncapped commission potential.
Comprehensive training and ongoing professional support.
A dynamic, team-oriented work environment with exciting incentives.
Opportunities for career progression in a growing organization.
Flexible shifts and a healthy work-life balance.
Access to exclusive employee perks and benefits.
Ready to make an impact? Apply now and let your skills shine!
Job Type: Full-Time, Permanent
Shifts: Various shift patterns available
Are you passionate about connecting with people and driving sales? We’re looking for an enthusiastic Customer Engagement Specialist to join our vibrant Falkirk team. If you love building relationships and exceeding goals, we’d love to hear from you!
Key Responsibilities:
Handle inbound and outbound calls, identifying customer needs and delivering tailored solutions.
Drive revenue growth through upselling and cross-selling products and services.
Meet and exceed sales, productivity, and customer satisfaction targets.
Provide accurate quotes and pricing information to customers.
Cultivate strong relationships and generate referrals.
Keep up with product knowledge, competitor insights, and sales strategies.
Ensure all interactions comply with FSA regulations and company policies.
What We’re Looking For:
Strong communication and interpersonal skills.
Proven success in sales or customer service roles.
Ability to negotiate and handle objections effectively.
Goal-oriented mindset with a drive to achieve and exceed targets.
Tech-savvy and able to navigate multiple systems efficiently.
What We Offer:
Competitive salary with uncapped commission potential.
Comprehensive training and ongoing professional support.
A dynamic, team-oriented work environment with exciting incentives.
Opportunities for career progression in a growing organization.
Flexible shifts and a healthy work-life balance.
Access to exclusive employee perks and benefits.
Ready to make an impact? Apply now and let your skills shine!