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Business Support Officer
| Posting date: | 03 February 2025 |
|---|---|
| Salary: | £32,000 to £36,000 per year |
| Hours: | Full time |
| Closing date: | 05 March 2025 |
| Location: | Swindon, Wiltshire |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | Trend Technologies Limited |
| Job type: | Permanent |
| Job reference: | TT-IT-005 |
Summary
The ideal Candidate will have the following experience:
Entering enquiries into CRM system
Sales administration tasks
Data entry and population of CRM with new clients
Creating new jobs and contracts within the CRM software
Booking and organising jobs via CRM software, including support for IT staff
Sending invoices and payment reminders
Processing new starters and leavers, monitoring absences, managing holiday requests, processing background checks, booking training courses
Managing helpdesk emails and escalating accordingly
Creating company social media posts and marketing emails
General office duties, including answering the telephone and customer service
Supporting senior management with project work
Key skills:
Previous experience in a busy, multitasked business administration role
Experience with CRM software
Advanced IT skills, including Microsoft 365 and CRM software
Excellent communication skills, both written and verbal
Strong attention to detail
Ability to work independently and take full ownership of work
Team player willing to take on new tasks as required
Entering enquiries into CRM system
Sales administration tasks
Data entry and population of CRM with new clients
Creating new jobs and contracts within the CRM software
Booking and organising jobs via CRM software, including support for IT staff
Sending invoices and payment reminders
Processing new starters and leavers, monitoring absences, managing holiday requests, processing background checks, booking training courses
Managing helpdesk emails and escalating accordingly
Creating company social media posts and marketing emails
General office duties, including answering the telephone and customer service
Supporting senior management with project work
Key skills:
Previous experience in a busy, multitasked business administration role
Experience with CRM software
Advanced IT skills, including Microsoft 365 and CRM software
Excellent communication skills, both written and verbal
Strong attention to detail
Ability to work independently and take full ownership of work
Team player willing to take on new tasks as required