Warning
Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.
Resident Liaison Officer - Customer Service
| Dyddiad hysbysebu: | 31 Ionawr 2025 |
|---|---|
| Cyflog: | £30,000 i £30,000 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 02 Mawrth 2025 |
| Lleoliad: | London, UK |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Mulalley & Co. Ltd |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | RLO/FEB25 |
Crynodeb
We are an award-winning construction company seeking to expand our resident liaison team in London and the surrounding areas.
We are looking for individuals with experience in the public, retail, or care sectors who are dedicated to providing exceptional customer service. For us, delivering good customer service and ensuring customer satisfaction are not just priorities but fundamental aspects of our work.
The role:
You will be working in a site-based team, and your day-to-day duties will include, but are not limited to:
Being the central point of contact for residents
Carrying out resident interviews, surveys, and daily visits to residents at home
Keeping residents updated
Dealing and resolving residents' concerns and complaints
Attending ad-hoc resident-related meetings
We are looking for someone who:
Has good communication and customer service skills
Has the ability to build good relationships
Can manage busy workloads, is self-motivated, and has the ability to work accurately under pressure
Has their own car and a full UK driving licence and are prepared to travel to different sites if required (mileage reclaimable)
What we offer:
Starting salary of £30,000
£4,000 car allowance
Full-time, permanent role
8am - 5pm Monday to Friday
26 days of holiday + bank holidays
Wellbeing day
Healthcare
Pension
Training
Staff service awards
Health and wellbeing
Treat days
Staff referral bonus scheme (£2000)
Regular company social events
Enhanced paternity and maternity benefits
Uniforms and PPE
Free eye tests
Free flu jabs and vaccinations (voluntary)
Cycle to Work Scheme
We regularly add to the above benefits.
Interviews held at our offices in Woodford Green, Essex, or by teams.
Reference ID: RLO/FEB25
We are looking for individuals with experience in the public, retail, or care sectors who are dedicated to providing exceptional customer service. For us, delivering good customer service and ensuring customer satisfaction are not just priorities but fundamental aspects of our work.
The role:
You will be working in a site-based team, and your day-to-day duties will include, but are not limited to:
Being the central point of contact for residents
Carrying out resident interviews, surveys, and daily visits to residents at home
Keeping residents updated
Dealing and resolving residents' concerns and complaints
Attending ad-hoc resident-related meetings
We are looking for someone who:
Has good communication and customer service skills
Has the ability to build good relationships
Can manage busy workloads, is self-motivated, and has the ability to work accurately under pressure
Has their own car and a full UK driving licence and are prepared to travel to different sites if required (mileage reclaimable)
What we offer:
Starting salary of £30,000
£4,000 car allowance
Full-time, permanent role
8am - 5pm Monday to Friday
26 days of holiday + bank holidays
Wellbeing day
Healthcare
Pension
Training
Staff service awards
Health and wellbeing
Treat days
Staff referral bonus scheme (£2000)
Regular company social events
Enhanced paternity and maternity benefits
Uniforms and PPE
Free eye tests
Free flu jabs and vaccinations (voluntary)
Cycle to Work Scheme
We regularly add to the above benefits.
Interviews held at our offices in Woodford Green, Essex, or by teams.
Reference ID: RLO/FEB25