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Directorate Administration Assistant, Urgent Care

Manylion swydd
Dyddiad hysbysebu: 29 Ionawr 2025
Cyflog: £24,071.00 i £25,674.00 bob blwyddyn
Gwybodaeth ychwanegol am y cyflog: £24071.00 - £25674.00 a year
Oriau: Llawn Amser
Dyddiad cau: 12 Chwefror 2025
Lleoliad: Worcester, WR5 1DD
Cwmni: NHS Jobs
Math o swydd: Parhaol
Cyfeirnod swydd: C9365-25-0076

Crynodeb

To monitor and ensure compliance with mandatory training and professional development review standards for A&C & clinical staff. To support the Division in key areas of its performance namely validation, flow and pathways. To be involved daily with capacity management and relaying accurate and timely information to relevant parties. To complete WLI requests for approval and distribute WLI codes to clinical teams once approved at Directorate level. To assist the Directorate Support Manager with rota planning and administrative tasks. To produce a weekly divisional performance report. To have an excellent working knowledge of the Trusts electronic systems to enable the post-holder to undertake his/her role i.e. Datix, Oasis, WREN, Patient First. To undertake 12-hour breach validations and complete a weekly root cause analysis report. To assist with the monitoring of patients in the Emergency Department and support the Department to escalate delays in investigations or specialty response. To assist with compiling the weekend plan and escalating gaps as necessary. To compile performance reports for each Direcrorate. To assist with IT requests for new members of staff. To undertake other duties as and when required due to changing demands of the service/department as instructed by the line manager. To demonstrate a wide range of problem-solving skills involving allocation and prioritising of workload. To promote excellent working relations in order to deliver a high-quality service. At all times adopt a flexible, positive and energetic approach to work. To be familiar with and adhere to Trust and departmental policies and operational procedures. To keep up to date/trained with on new procedures and systems within the department and the Trust. In the event of equipment breakdown (e.g. Office equipment). Notify the relevant technical support of the fault and ensure colleagues of such an event are updated. To ensure a clean, tidy and safe environment. To participate in the departmental appraisal programme.