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Online sale assistant

Job details
Posting date: 27 January 2025
Salary: £30,000 to £43,000 per year
Hours: Full time
Closing date: 26 February 2025
Location: WC2B 5BB
Remote working: On-site only
Company: Nailscape London Ltd
Job type: Permanent
Job reference:

Summary

Nailscape London Ltd, trading as The Nailscape, is a specialty beauty salon establishment in Covent Garden, Central London, that primarily offers nail care services for ladies and gentlemen about hands and feet, such as manicures, pedicures, nail repair, nail polish application and nail enhancements.
Due to business expansion, they are seeking an Online Sales Assistant and a Nail Salon Manager to join their team

Job Title: Online Sales Assistant
Occupation Code: 4151 (Sales Administrators)
Job Type: Full-time, Permanent
Salary: £30,000 - £43,000 per year
Duties and Responsibilities:
• Respond to customer inquiries via email, chat, or social media.
• Manage accounts to increase online sales via website, Facebook, TikTok, LinkedIn, WeChat, and other social media or partner platforms.
• Collaborate with senior staff on product range, sales strategy, and setting sales targets.
• Assist with online promotions and marketing campaigns to drive sales.
• Engage with customers to understand their requirements and analyse responses.
• Manage customer accounts and ensure satisfaction.
• Stay updated on industry trends and regulatory changes.
Requirements:
• Experience in online sales or customer service.
• Strong communication and organizational skills.
• Attention to detail and ability to handle multiple tasks.
• Familiarity with e-commerce platforms.