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Capital Works Resident Liaison Manager
| Dyddiad hysbysebu: | 23 Ionawr 2025 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 21 Chwefror 2025 |
| Lleoliad: | Kensington, London, W11 4AT |
| Cwmni: | Triumph Consultants Ltd |
| Math o swydd: | Dros dro |
| Cyfeirnod swydd: | K&C 5261551 |
Crynodeb
What's involved with this role:
Capital Works Resident Liaison Manager
K&C 5261551
Enhanced DBS required for this role
Key Requirements:
Knowledge of construction industry & site operations.
Knowledge of Health & Safety matters.
Knowledge of current developments in housing policy & customer service.
Experience of working with tenants & leaseholders whose homes are undergoing capital works.
Previous experience of resident engagement, preferably in the housing sector.
The post holder will lead on resident engagement to ensure effective planning and service delivery of major works to the value of £125 million over a period of seven years.
Key Responsibilities:
Managing a team of up to four Resident Liaison Officers, and one Project Support Officer, the post holder will be responsible for ensuring that residents are at the heart of project delivery.
Refine and implement the resident consultation process, to ensure residents have real influence on what and how capital works are delivered.
Design creative and innovative engagement and consultation approaches to ensure we hear from a diverse range of residents.
Manage and distribute duties across the team to ensure an effective delivery of projects.
Lead on resident and contractor engagement; ensure that there is a consistent approach across all capital works projects and act as senior point of liaison for the delivery of capital works projects.
Co-ordinate and work closely with internal colleagues to ensure delivery of a joined-up approach to the capital works programmes
Provide advice to internal colleagues on engagement and delivery.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
Qualification details and any other experience/skills relevant to the role to help support your application should be clearly shown in your CV.
Due to the number of CVs being sent to us unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days, please assume that you have not been shortlisted on this occasion.
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Job Ref: K&C 5261551
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.