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Receptionist / Clerical Assistant - MOR10270

Job details
Posting date: 17 January 2025
Salary: £24,995.00 to £25,409.00 per year
Hours: Full time
Closing date: 31 January 2025
Location: Lossiemouth, IV31 6JW
Company: Moray Council
Job type: Permanent
Job reference: MOR10270

Summary

Job Description

To provide a range of reception services and clerical duties including cashier and duties for the Sports & Leisure Services Division.

To represent Education and Social Care and the Moray Council in ensuring a high quality service is provided, whilst maintaining good operational procedures and relationships between the service and members of the public.

Responsibilities

Dealing initially with users entering the Centre and providing information.

Receiving bookings and dealing with enquiries.

Receiving fees for admission to the swimming pool and associated facilities.

Reconciling receipts, returns and securing monies taken at Reception.

Maintaining stock control records.

Ensure a high standard of customer care in respect of all users of services.

Ensuring that all financial and administration procedures of the Council are complied with.

The Individual

Experience of working in a busy reception environment using relevant technology e.g. photocopier, e-mail, intra / internet.

Clerical / administration / typing experience.

Experience of handling cash / cheques / card transactions.

4 SQA Standard Grades or equivalent at level 3 or above, including English

Ability to organise and manage own workload.

Ability to use initiative when required.

Self-confidence.

Strong customer care skills and focus.

Effective interpersonal skills.

Ability to work to deadlines.

Ability to identify priorities and plan work.

Good working knowledge of Microsoft Office / ICT skills.

Effective organisational skills / time management with the ability to respond to conflicting and competing demands.

Ability to communicate effectively in written and verbal forms.

Willingness to accept direction / delegation.

Ability to deal sensitively with customers.

Flexibility to meet the needs and demands of the service.

Closing date - 31 January 2025

Starting salary £24,995 (pro rata)

£13.26 per hour

15.5 hours per week

Proposed interview date - week commencing 3rd February 2025

For further information contact - Ken Brown (01343) 888055

Proud member of the Disability Confident employer scheme

Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.