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Tenant Engagement Coordinator

Manylion swydd
Dyddiad hysbysebu: 17 Ionawr 2025
Cyflog: £30,195 i £33,579 bob blwyddyn
Oriau: Llawn Amser
Dyddiad cau: 24 Ionawr 2025
Lleoliad: Lyndhurst, Hampshire
Gweithio o bell: Hybrid - gweithio o bell hyd at 2 ddiwrnod yr wythnos
Cwmni: New Forest District Council
Math o swydd: Parhaol
Cyfeirnod swydd:

Crynodeb

Are you passionate about working with people and using their feedback to shape services? If so, this opportunity could be for you!

We are the largest social housing landlord in the New Forest and are delivering an ambitious plan around our new tenant engagement strategy and associated activities.

At a time when tenant engagement has never been so important, we’re looking for an outgoing, enthusiastic and professional person to join our small but dedicated tenant engagement team.

Are you looking for an exciting new challenge?

Working with over 200 of our housing staff members and an engaged group of residents, you’ll be joining us at an exciting time as we refocus on a new tenant engagement strategy, which sets the scene for how our tenants can continue to have a voice and shape the services they receive.

Are you engaging, innovating, and a great communicator? 

The role will get you out and about in our communities with a flexible blend of community, office and home working – and you’ll have the opportunity to embrace many methods of engaging with our tenants, be that face to face in communities or just with a knock at a door, plus through new digital opportunities to ensure that all our tenants, no matter what their circumstances, are represented.

Whats in it for you:

£30,195 - £33,579 per annum
24 – 26 days annual leave (plus an additional 5 days after 5 years’ service)    
Local Government Pension scheme  
On-site parking   
Employee Assistance Programme   
Hybrid working   
Wide range of employee discounts at high street retailers, including supermarkets, stores, and restaurants  
Cycle to Work scheme which could save you around 40% on cycles and accessories   

Alongside the amazing opportunities this role will give you if successful, we’ll also provide any training or development needed to fulfil the role and offer a competitive salary and benefits package.

You’ll not only be working in an amazing district, you’ll also be contributing to our vision to secure a vibrant and prosperous New Forest into the future, guided by residents, whilst working in partnership with others.

About us:

As one of the largest districts in the country, with 6 towns and a close relationship with neighbouring conurbations, the New Forest provides a supportive environment in which everyone who works for us can help drive our aims.

We believe that all our employees make a valuable contribution to the work of the council and that’s why we encourage a trusting and open culture where each employee is supported and respected equally. We also recognise the value of a highly motivated and engaged workforce and we actively promote a good work/life balance.

We are proud of our new values for 2024, please watch this short video to find out more. LEAF Learning Empathy Ambition Fairness (youtube.com)

If you're ambitious and passionate, are driven to deliver, and want to be part of our team, we welcome your application.

To view full details of what you can expect from working for NFDC and to view the full job description, please click on the candidate pack attached.

Click here to see why employees think that New Forest District Council is a great place to work:

Working for NFDC

If this sounds like the role for you, and you’d like to have an informal discussion, please call Dave Brown, Tenant Engagement Manager on 02380 285191.

Closing date: 24th January 2025

Interview date: Wednesday 5th February 2025

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