Warning
This job advert has expired and applications have closed.
Recovery Officer
| Posting date: | 15 January 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Grade 3 - £26,741 - £29,554 per annum |
| Hours: | Full time |
| Closing date: | 14 February 2025 |
| Location: | Petersfield, GU32 3LJ |
| Company: | East Hampshire District Council |
| Job type: | Permanent |
| Job reference: | 388 |
Summary
Job Advert
The Revenues Team at East Hampshire are looking for an exceptional team player with excellent customer service and administrative
skills.
Your principal role will be to assist the Recovery Manager to recover overpaid Housing Benefit and unpaid Council Tax and National
Non-Domestic Rates in an efficient, effective but understanding manner. You will also deal with customer enquiries and give advice
over the telephone and in person.
You must be capable of working in an accurate and organised way, have a good eye for detail and be able to deal with customers
with patience and tact. As part of a busy team, it is essential that you can work well under pressure, meet deadlines, and adopt
a flexible approach.
We make extensive use of Information Technology and therefore you must be computer literate with good working knowledge of
Microsoft Word and Excel.
Experience of using Civica Open Revenues system and Document Management/ workflow systems would be an advantage.
Starting salary will be dependent upon relevant skills and experience.
In return for your hard work and contribution, we can offer you a range of benefits including generous annual leave, flexi time,
free parking, membership of the Local Government Pension Scheme and more.
Look at our website for the full range of benefits and support we offer our staff.
https: //www.easthants.gov.uk/benefits-working-ehdc
To be successful at shortlisting you will need to very clearly state how you meet the essential criteria listed in the role
profile. Please include the reference number in your supporting statement.
Appointment to the post will be subject to 2 references.
The council is an inclusive employer and appoint on merit. We are a Disability Confident Employer and have a Guaranteed Interview
Scheme for Veterans.
The Council operates a Hybrid working scheme. The post holder will be based at Monterey House in Petersfield, with a view to a
combination of both in the future.
If you would like an informal discussion about the position, please contact Samantha Macdougall on 01730 234142.
The closing date for applications is 21st February 2025. Interviews to be held on the 10th and 11th March 2025.
The Revenues Team at East Hampshire are looking for an exceptional team player with excellent customer service and administrative
skills.
Your principal role will be to assist the Recovery Manager to recover overpaid Housing Benefit and unpaid Council Tax and National
Non-Domestic Rates in an efficient, effective but understanding manner. You will also deal with customer enquiries and give advice
over the telephone and in person.
You must be capable of working in an accurate and organised way, have a good eye for detail and be able to deal with customers
with patience and tact. As part of a busy team, it is essential that you can work well under pressure, meet deadlines, and adopt
a flexible approach.
We make extensive use of Information Technology and therefore you must be computer literate with good working knowledge of
Microsoft Word and Excel.
Experience of using Civica Open Revenues system and Document Management/ workflow systems would be an advantage.
Starting salary will be dependent upon relevant skills and experience.
In return for your hard work and contribution, we can offer you a range of benefits including generous annual leave, flexi time,
free parking, membership of the Local Government Pension Scheme and more.
Look at our website for the full range of benefits and support we offer our staff.
https: //www.easthants.gov.uk/benefits-working-ehdc
To be successful at shortlisting you will need to very clearly state how you meet the essential criteria listed in the role
profile. Please include the reference number in your supporting statement.
Appointment to the post will be subject to 2 references.
The council is an inclusive employer and appoint on merit. We are a Disability Confident Employer and have a Guaranteed Interview
Scheme for Veterans.
The Council operates a Hybrid working scheme. The post holder will be based at Monterey House in Petersfield, with a view to a
combination of both in the future.
If you would like an informal discussion about the position, please contact Samantha Macdougall on 01730 234142.
The closing date for applications is 21st February 2025. Interviews to be held on the 10th and 11th March 2025.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.