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Housing Sustainment Officer

Manylion swydd
Dyddiad hysbysebu: 14 Ionawr 2025
Oriau: Llawn Amser
Dyddiad cau: 13 Chwefror 2025
Lleoliad: Liverpool, Liverpool
Cwmni: Riverside
Math o swydd: Parhaol
Cyfeirnod swydd: 3889

Crynodeb

Job Title: Housing Sustainment Officer

Contract Type: Permanant

Salary: £31,120 (£34,232.64 is achieved after 12 months successful performance in the role) pro rata

Working Hours: 35 hours per week

Working Pattern: Monday To Friday

Location: Liverpool

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.

The difference you will make as a Housing Sustainment Officer

As a trusted member of the team, you’ll work directly with families living in Riverside properties or neighbourhoods, offering help to those with multiple economic and social needs. The role involves identifying families in need of support and proactively working with local family projects, children’s centres, housing teams, money advice and other partner agencies to bring the best outcomes for our customers. You’ll work with clients and their families to assess their needs and barriers to sustaining accommodation and develop a plan of action and support.

About you

We’re looking for someone with:

  • Excellent communication skills and a real passion for delivering great customer service.
  • Experience of providing support for customers with multiple economic and social needs; including young people, lone parents, people involved with the police or criminal justice system and those who have not worked for some time.
  • Must have a driving licence and access to own car
  • A team player, you’ll need to work with a wide range of both internal and external stakeholders and partners. Although not essential, a Housing or Support/Care related qualification would be desirable.

Why Riverside?

At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:

  • Competitive pay & generous pension
  • 28 days holidays plus bank holidays
  • Flexible working options available
  • Investment in your learning, personal development and technology
  • A wide range of benefits

Diversity and Inclusion at Riverside:

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.

Applications may close before the deadline, so please apply early to avoid disappointment.