Senior User Researcher
| Dyddiad hysbysebu: | 14 Ionawr 2025 |
|---|---|
| Cyflog: | £55,557 i £66,058 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 26 Ionawr 2025 |
| Lleoliad: | FY4 5ES |
| Cwmni: | Government Recruitment Service |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 385234/1 |
Crynodeb
Would you enjoy working with cutting edge technology on a large scale to make a difference to millions of people’s lives?
Do you want to work with amazing product led teams that delivers hybrid cloud shared services across DWP?
If so apply for our Senior User Researcher role.
User Researchers plan, design and carry out research activities with users that help teams get a deep understanding of the people that use government services and of the colleagues who use different systems and tools to deliver services. This research informs policy, proposition, service, content and interaction design so that services work well for users and achieves policy intent.
As a Senior User Researcher, you will lead on the planning and conducting of user research activities across Hybrid Cloud Services.
The HCS Team provides services that balance on premise and public cloud to offer true platform independence and optimum price performance to applications teams across DWP Digital.
You will lead on defining the problems in that area and selecting the appropriate research strategies to tackle issues and understand user needs.
You will advocate for user-centred design and champion its value within the department.
Your responsibilities will include but are not restricted to, the following:
- Work with agile teams to develop and advocate appropriate research strategies within project areas, with the goal of understanding user needs for services, and continually improving services.
- Conduct user research using a range of research methods, selecting the appropriate method, both qualitative and quantitative, depending on the requirements of the programme.
- Advocate for user centred approaches to research.
- Develop recommendations based on a variety of research outcomes, evaluate those outcomes to inform the product or service decision.
- Be accountable for the end-to-end delivery of research, developing and delivering research that considers the time & budget vs outcomes perspective.
- Advocate for inclusive research principles, planning and conducting research that considers the diversity of users, keeping in mind any access requirements users may have and the ethical nature of research.
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd