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Student and Visitor Services Centre Administrator

Manylion swydd
Dyddiad hysbysebu: 14 Ionawr 2025
Cyflog: £24,044 bob blwyddyn, pro rata
Gwybodaeth ychwanegol am y cyflog: Grade 4 Starting salary £24,044, pro rata
Oriau: Rhan Amser
Dyddiad cau: 29 Ionawr 2025
Lleoliad: ST5 5BG
Gweithio o bell: Hybrid - gweithio o bell hyd at 1 diwrnod yr wythnos
Cwmni: Keele University
Math o swydd: Parhaol
Cyfeirnod swydd: KU00004486

Crynodeb

STUDENT SERVICES
STUDENT AND VISITOR SERVICES CENTRE

Term Time Only
1x Full time or 2 x part time hours considered

The Opportunity
We are looking to appoint a term time/full time 34 weeks@ 36.25hrs (or two term time/part time will be considered).

The postholder will join our busy Student Service Hub team based in Claus Moser Building on Keele Campus. The current service operating hours are 9am to 5pm, Monday, Wednesday, Friday and 9am to 6.30pm on Tuesday and Thursday.* There may be some opportunity for hybrid working but the key focus of all team members is to deliver and in person service. This post holder must be able to commit to work to 6.30pm on Tuesdays and Thursdays.

The Student Services Hub opened in September 2024 and is becoming a ‘one stop shop’ for Keele students. They can access a wide range of support including financial guidance, careers guidance, disability and mental health support, help with immigration, Admissions and Student Records queries.

How the 34 weeks would be allocated. We would use the published term dates as the basis for the working weeks with the expectation of starting back at least 2 weeks before the start of Semester 1.

Whilst Keele University allocates school half terms as teaching weeks, we would be amenable to this post holder not working those weeks in October, February and May. The exact weeks for the following year would be set by mutual agreement before the postholder finishes for their summer break each year.
*The operating hours are under review and may be extended to 6.30pm Monday to Friday. This post(s) would include covering to 6.30 on Tuesdays and Thursdays initially but possibly every day depending on the conclusion of the review.

The University
Keele University is renowned for its exciting approach to higher education, innovative research, beautiful campus, strong community spirit and excellent student experience. With a turnover in excess of £170 million, over 12,500 students and a total staff of approximately 2000, the University provides high quality teaching across a wide range of academic and vocational subjects and promotes world-class research. Further information can be found at http://www.keele.ac.uk.

This post represents an exciting opportunity for a flexible and friendly individual to join a team of staff in Keele University’s Student and Visitor Services Hub. The Student Services Directorate is responsible for supporting students and visitors with a broad range of first line enquiries and passing them on to relevant colleagues as necessary. Enquiries may be received face to face, by email or by phone, including University Switchboard.

Keele University is committed to the principles of the Athena SWAN charter, and values equality and diversity across our workforce. We strive to ensure that our workforce is representative of broader society, and therefore, we would actively welcome applications from men for this role.

The University is committed to operating flexible working practices wherever possible.

Keele University values equality and diversity across our workforce and to ensuring our staff community is reflective of the diversity of our student population. In support of these commitments the University welcomes applications from individuals of Black, Asian and ethnic minority backgrounds for all roles.

Keele University employees wishing to apply should login to Employee Self Service and click on the 'View current vacancies' link.

Closing date for applications: 29 January 2025
Interview Date: 12 February 2025

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