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Customer Service & Sales Advisor
| Posting date: | 10 January 2025 |
|---|---|
| Salary: | £23,795 per year |
| Additional salary information: | £23,795.20 per year, plus commission |
| Hours: | Full time |
| Closing date: | 09 February 2025 |
| Location: | CV5 9RN |
| Remote working: | On-site only |
| Company: | Red Dot Commercial Limited |
| Job type: | Permanent |
| Job reference: | L345667V |
Summary
Customer Service & Sales Advisor
Location: Coventry
Salary: £23,795 + great commission
We are a well-established business with a fun, friendly team looking for a Customer Service and Sales Advisor. With a generous commission scheme, this role blends customer service and sales, handling inbound calls and live chat enquiries.
Key Responsibilities - Customer Service & Sales Advisor
Handle incoming calls and assist customers via live chat
Offer impartial advice on various options
Convert enquiries into bookings
Update records in our CRM system
Process amendments and cancellations for existing bookings
What Were Looking For - Customer Service & Sales Advisor
A friendly, upbeat personality
Strong experience in phone-based sales
Excellent customer service skills
Motivated and calm under pressure
Great phone manner
Availability Monday - Friday (9 am - 5.30 pm or 10.30 am - 7 pm), plus one in three Saturdays (9 am-5 pm)
What You'll Get - Customer Service & Sales Advisor
Salary from £23,795.20 per year, plus commission
Birthday leave
Agent rates on selected packages
Free tea, coffee, and Pick & Mix sweets
Generous workplace pension scheme
Dress-down work environment
Familiarisation visits
Social events and fun team activities
Free on-site parking and free gym membership
Paid expenses for personal fitness challenges
50% discount on certain experiences
How to Apply - Customer Service & Sales Advisor
If you're enthusiastic about customer care and enjoy converting enquiries into sales, Apply now.
Job Types: Full-time, Permanent
Salary: From £23,795.20 per year
Additional Pay: Commission
Benefits:
Company events
Employee discount
Health & wellbeing programme
On-site parking
Schedule:
8-hour shift (including one Saturday in three)
Experience (Required):
Customer service
Contact centre/call handling
Work Location: In person
Location: Coventry
Salary: £23,795 + great commission
We are a well-established business with a fun, friendly team looking for a Customer Service and Sales Advisor. With a generous commission scheme, this role blends customer service and sales, handling inbound calls and live chat enquiries.
Key Responsibilities - Customer Service & Sales Advisor
Handle incoming calls and assist customers via live chat
Offer impartial advice on various options
Convert enquiries into bookings
Update records in our CRM system
Process amendments and cancellations for existing bookings
What Were Looking For - Customer Service & Sales Advisor
A friendly, upbeat personality
Strong experience in phone-based sales
Excellent customer service skills
Motivated and calm under pressure
Great phone manner
Availability Monday - Friday (9 am - 5.30 pm or 10.30 am - 7 pm), plus one in three Saturdays (9 am-5 pm)
What You'll Get - Customer Service & Sales Advisor
Salary from £23,795.20 per year, plus commission
Birthday leave
Agent rates on selected packages
Free tea, coffee, and Pick & Mix sweets
Generous workplace pension scheme
Dress-down work environment
Familiarisation visits
Social events and fun team activities
Free on-site parking and free gym membership
Paid expenses for personal fitness challenges
50% discount on certain experiences
How to Apply - Customer Service & Sales Advisor
If you're enthusiastic about customer care and enjoy converting enquiries into sales, Apply now.
Job Types: Full-time, Permanent
Salary: From £23,795.20 per year
Additional Pay: Commission
Benefits:
Company events
Employee discount
Health & wellbeing programme
On-site parking
Schedule:
8-hour shift (including one Saturday in three)
Experience (Required):
Customer service
Contact centre/call handling
Work Location: In person