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Post Office Specialist

Job details
Posting date: 07 January 2025
Salary: £9,568 per year
Hours: Part time
Closing date: 06 February 2025
Location: Headington Oxfordshire OX3 9ED
Remote working: On-site only
Company: Your Co-op
Job type: Permanent
Job reference: 25996

Summary

As a Post Office Counter Clerk, you’ll be responsible for dealing with postal and financial services, dealing with forms and applications, and handling foreign currencies. This involves the correct and accurate handling of monies and the use of computer systems.

As a valued member of our Post Office team, you will receive full counter training, plus ongoing training, and support.

Operational hours:

Monday – Friday – 09:00am – 17:30pm

Saturday - 09:00am – 13:00pm – *Subject to Location*

As a Post Office Counter Clerk, you’ll be responsible for:

- Providing excellent customer service.
- Complete and undertake regular compliance checks.
- Follow all policies, procedures, and cash management.
- Keep all area’s clean, tidy and adhere to all safety/security policies.
- Ensure punctuality and personal appearance standards are in line with the Society’s Uniform policy.
- Deal with customer complaints professionally and process in line with the Society’s complaints procedure.
- Required to ensure that all records are up to date, manage high volume posting activity and communicate with multiple clients and vendors.

*Please note, successful candidates will be subject to a P250 (Credit Check)

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.