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Warehouse Engineer

Manylion swydd
Dyddiad hysbysebu: 07 Ionawr 2025
Cyflog: £25,000 i £32,000.00 bob blwyddyn
Oriau: Llawn Amser
Dyddiad cau: 05 Chwefror 2025
Lleoliad: West Yorkshire, LS14
Cwmni: Pharmacy2U
Math o swydd: Parhaol
Cyfeirnod swydd: ORG3988-OW1220344LeeWE

Crynodeb

Role: Warehouse Engineer

Location: Leeds (LS14), 3 days onsite per week

Salary: £25,000 to £32,000 DOE plus benefits

Contract type: Permanent

Employment type: Full time

Working hours: 40 hours per week - Monday to Friday plus on call rota

We are looking for a proactive and technically skilled Warehouse Engineer to provide comprehensive IT support for one of our warehouses/fulfilment centre environments. You will be responsible for diagnosing and resolving technical issues, managing IT infrastructure, and ensuring that critical systems, including warehouse management systems, handheld devices, and fulfilment centre technology, are running smoothly. The ideal candidate will have strong troubleshooting abilities, experience in both general IT support and logistics technologies, and the ability to support fast-paced warehouse operations.

What’s in it for you?

Occupational sick pay

Enhanced maternity and paternity pay

Contributory pension

Discounted insurance (Aviva)

Employee discount site

Discounted gyms (via our blue light card and benefits schemes)

Employee assistance programme

In-house mental health support

Free onsite parking

Health and wellbeing initiatives

Social events throughout the year

Cycle to work scheme

Green car scheme*(subject to minimum earnings)

Registration fees paid (GPhC, NMC, CIPD etc)

Long service bonus

Refer a friend bonus

Blue light card

Hybrid working

Commitment to CPD/training

25 days annual leave increasing with service

Annual leave buy and sell scheme

Discounts & Exclusive offers at The Springs, Leeds

25% Discount & health & beauty purchases

25% Discount on Pharmacy2U Private Online Doctor Services

What you’ll be doing?


Providing first-line IT support for hardware, software, and network issues
Troubleshoot and resolve technical issues related to warehouse management systems (WMS), barcode scanners, label printers, and handheld devices.
Assist in the setup, configuration, and maintenance of equipment used in warehouse operations, such as workstations, RFID readers, conveyors, and automated packing systems.
Responding to user inquiries via phone, email, or in person
Supporting and maintaining the technology infrastructure in the warehouse, including networks, CCTV, and workstations.
Install and configure software applications, operating systems (Windows, MacOS), and specialised warehouse management applications.
Assist with user account management, including access to critical systems such as inventory databases, shipping platforms, and ERP systems.
Maintain an inventory of IT hardware, including ensuring that warehouse and fulfilment centre equipment is updated and functional.
Escalate unresolved issues to second-line support or external vendors when required
Document troubleshooting steps, resolutions, and IT system configurations in the helpdesk system
Ensure backup, security, and disaster recovery procedures are followed for both office and warehouse environments
Support IT infrastructure setups for new warehouse areas, system expansions, and company-wide rollouts of new technology
Work with the logistics team to ensure technology used for shipping, receiving, inventory control, and order fulfilment is functioning correctly
Provide out-of-hours support during critical operational periods such as peak fulfilment times


Who are we looking for?


Experience in IT support, ideally within a warehouse or logistics environment
Experience with warehouse technologies (e.g., handheld scanners, label printers, RFID readers)
Experience with desktop, laptop, and peripheral hardware troubleshooting
Knowledge of Windows and MacOS operating systems
Familiarity with warehouse management systems (WMS) and ERP systems
Experience with Microsoft 365 administration (user accounts, email configuration)
Knowledge of mobile device management (MDM) platforms like Intune
Familiarity with basic networking concepts and wireless network management
Knowledge of Active Directory (user management, group policies) is a plus
MUST be able to drive and have access to a vehicle
Strong problem-solving and troubleshooting skills
Knowledge of cybersecurity best practices, especially in warehouse settings


What happens next?

Please click apply and if we think you are a good match, we will be in touch to arrange an interview.

Applicants must prove they have the right to live in the UK.

All successful applicants will be required to undergo a DBS check.

Unsolicited agency applications will be treated as a gift.

#INDTECH

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