Warning
Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.
Desktop Support Engineer
| Dyddiad hysbysebu: | 30 Rhagfyr 2024 |
|---|---|
| Cyflog: | £32,000.00 i £40,000.00 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 29 Ionawr 2025 |
| Lleoliad: | Hounslow, London |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 3 ddiwrnod yr wythnos |
| Cwmni: | I Net Software Solutions |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | INET/DSE/Dec24 |
Crynodeb
Job description
Title - Desktop Support Engineer
Reference: INET/DSE/Dec24
Location: Hounslow
Salary: £32000.00 - £40000.00 Per annum
Job Open date: 30th Dec 2024
Close date: 29th Jan 2025
No of openings: 2
Job Summary
We are seeking a skilled Desktop Support Technician to join our dynamic IT team. The ideal candidate will be responsible for providing technical support and troubleshooting assistance to end-users, ensuring that all desktop systems and applications operate efficiently. This role requires a strong understanding of networking protocols and software troubleshooting, as well as excellent communication skills to effectively assist users with their technical issues.
Responsibilities
Provide first-line support for desktop hardware and software issues, including Windows operating systems and applications.
Provide first/second level contact and problem resolution for customer issues.
Work with vendors to remediate complex AV issues as needed
Provide timely communication on issue status and resolution
Maintain ticket updates for all reported incidents; Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application
Should have basic knowledge of Mac operating system, to support Apple pc users; Install, upgrade, support and troubleshoot for printers, computer hardware
Performs general preventative maintenance tasks on computers, laptops, printers; Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment
Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software
Assist users in diagnosing software problems and provide solutions in a timely manner.
Install, configure, and upgrade desktop hardware and software as needed.
Collaborate with the IT team to ensure seamless operation of Windows Server environments.
Communicate effectively with users to understand their technical challenges and provide clear guidance on resolutions.
Join our team as a Desktop Support Technician where you will play a crucial role in maintaining the efficiency of our IT operations while providing exceptional service to our users.
Job Type: Full-time
Pay: £32,000.00-£40,000.00 per year
Benefits:
Free parking
On-site parking
UK visa sponsorship
Work from home
Schedule:
Monday to Friday
Work Location: In person
Reference ID: INET/DSE/Dec24
Expected start date: 27/01/2025
Title - Desktop Support Engineer
Reference: INET/DSE/Dec24
Location: Hounslow
Salary: £32000.00 - £40000.00 Per annum
Job Open date: 30th Dec 2024
Close date: 29th Jan 2025
No of openings: 2
Job Summary
We are seeking a skilled Desktop Support Technician to join our dynamic IT team. The ideal candidate will be responsible for providing technical support and troubleshooting assistance to end-users, ensuring that all desktop systems and applications operate efficiently. This role requires a strong understanding of networking protocols and software troubleshooting, as well as excellent communication skills to effectively assist users with their technical issues.
Responsibilities
Provide first-line support for desktop hardware and software issues, including Windows operating systems and applications.
Provide first/second level contact and problem resolution for customer issues.
Work with vendors to remediate complex AV issues as needed
Provide timely communication on issue status and resolution
Maintain ticket updates for all reported incidents; Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application
Should have basic knowledge of Mac operating system, to support Apple pc users; Install, upgrade, support and troubleshoot for printers, computer hardware
Performs general preventative maintenance tasks on computers, laptops, printers; Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment
Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software
Assist users in diagnosing software problems and provide solutions in a timely manner.
Install, configure, and upgrade desktop hardware and software as needed.
Collaborate with the IT team to ensure seamless operation of Windows Server environments.
Communicate effectively with users to understand their technical challenges and provide clear guidance on resolutions.
Join our team as a Desktop Support Technician where you will play a crucial role in maintaining the efficiency of our IT operations while providing exceptional service to our users.
Job Type: Full-time
Pay: £32,000.00-£40,000.00 per year
Benefits:
Free parking
On-site parking
UK visa sponsorship
Work from home
Schedule:
Monday to Friday
Work Location: In person
Reference ID: INET/DSE/Dec24
Expected start date: 27/01/2025