HEO Communication and Content Officer (Infected Blood Compensation Authority)
Posting date: | 30 December 2024 |
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Salary: | £36,728 to £40,670 per year, pro rata |
Hours: | Full time |
Closing date: | 29 January 2025 |
Location: | Newcastle Upon Tyne, Tyne & Wear |
Remote working: | On-site only |
Company: | Government Recruitment Service |
Job type: | Permanent |
Job reference: | 384461 |
Summary
The number one goal for this new organisation is to build and maintain trust with its users. Effective, open and transparent communications will play an important part in this.
We are building a Communications and Engagement Team unlike any other with one aim: to deliver compensation to the infected blood community. As a Team we collaborate, we lead and we work at pace. With a big job to do you’ll be striving for innovation and excellence as we build the team together.
The Communications and Engagement team sits at the heart of the IBCA to ensure we explain the new compensation scheme with clarity, simplicity and effectiveness.
You will be part of a dedicated team of talented and insight led content creators who deliver expert creative solutions and communications products for all IBCA’s channels - both internal and external.
You will create, draft and design a diverse range of engaging and purposeful content from website articles, videos, internal newsletters and press notices to social media posts and animations.
As IBCA is a community-first organisation, you will be passionate about user centric design. Every piece of targeted content you create will be relevant, appropriate and clear for our audience.
Job holders in this grade will carry out a range of activities across communications. This will give you the opportunity to work flexibly across the team to support communication and IBCA community priorities.
Responsibilities
You will be required to:
Draft, create and publish content for a range of audiences and channels including online, offline, internal and external and in media or direct mail;
Identify opportunities to promote IBCA and our communities priorities through internal and external channels, such as all-staff emails and landing stories in national and regional media outlets;
Build and maintain strong relationships across the organisation and externally with appropriate stakeholders so we can create and deliver accurate, appropriate and timely key messages;
Use insight to inform your work and provide evaluation to support future work;
Contribute to strategic plans, evaluation documents, reports and other IBCA communications materials and briefings.
Person specification
Essential Criteria
You will have experience of one or more of the two below specialisms:
Creating clear, accurate and effective written content used across different channels and audiences including online and offline;
Creating clear, accurate and effective digitally designed content using design tools such as Adobe Photoshop, Canva, Illustrator, InDesign and Figma.
Wider experience required:
Experience of delivering clear, accurate and effective communications and engagement content;
Experience of creating digital and social media assets to be used across a range of platforms;
Excellent written skills with the ability to take complex information and explain it to non-expert audiences in a straightforward way;
Experience of working collaboratively across teams with colleagues at all levels and with external stakeholders;
Experience of contributing to the development and delivery of communications and engagement plans, including evaluation;
Ability to work in a fast-paced, demanding and unpredictable environment, being able to prioritise your own work, often under pressure;
Ability to identify trends and opportunities across the wider organisation to build and inform a wider communications approach;
Strong interpersonal skills and the confidence to challenge decisions if necessary.
Proud member of the Disability Confident employer scheme