Warning
Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.
Client Operations Officer
| Dyddiad hysbysebu: | 30 Rhagfyr 2024 |
|---|---|
| Cyflog: | £31,586 i £34,314 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 13 Ionawr 2025 |
| Lleoliad: | Lincolnshire, East Midlands |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 2 ddiwrnod yr wythnos |
| Cwmni: | Lincolnshire County Council |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 23392 |
Crynodeb
Looking to start a new career in 2025? Do you have a passion to provide an excellent service while also delivering real value for money for Lincolnshire County Council? Are you a self-starter and able to work with autonomy? Want to be part of a team that delivers innovative passenger transport solutions whilst working in a fast paced and dynamic team? Then we want to hear from you!
About the role
As a Client Operations Officer you will be responsible for procuring, arranging transport for children and young adults in a timely and cost effective manner, keeping a focus on meeting tight service levels as well as ensuring value for money. You will also manage issues that arise with travel provision arrangements and resolve to a successful conclusion.
You will be trained to a high standard to source and deliver the most appropriate transport for the individuals’ needs, involving procurement and contract management activity. You will work closely with colleagues across the Council, partner organisations and transport operators across the county. Each day will be varied but the goal will always be the same, to deliver passenger transport to those that need it most.
This role will allow hybrid working, based from our offices in Lincoln, with occasional offsite visits to education settings and operators. Working hours of 37 hrs per week, Monday to Friday (between the office hours of 07.30 – 17.30) The departments full service hours are Monday to Friday 06.30 – 19.00 and Saturday 07.30 – 18.00.
About the team
Lincolnshire County Council is transforming its Transport Services Team, and we’re looking for people who want to be a part of our exciting future! It’s a lively, dynamic, and growing team delivering vital services that get the County moving.
Transport Services is part of the Council’s Place Directorate and is responsible for developing and delivering passenger transport solutions across Lincolnshire for more than 20,000 passengers daily.
We enable passengers to travel to and from school and other places of education, for social care reasons and we provide a demand responsive CallConnect bus service to connect communities across the county.
The team also manages the county’s local bus and community transport network, alongside supporting the development of Sustainable Travel.
About our offer
Along with a competitive salary we are offering:
“Green book” Local Government terms and conditions
Access to Local Government Pension scheme (contribution rate of approx. 24%)
Comprehensive benefits package including salary sacrifice for cars, cycles, plus excellent discount schemes
37 hour working week (as full time) including flexible and hybrid working
A generous leave entitlement with a minimum of 28 days plus bank holidays and the option to buy more
Free financial wellbeing advice
If this sounds like the role for you, then please read through the full Job Description, before clicking apply! If you would like to know more about Lincolnshire County Council and our current vacancies then click on over to www.lincolnshire.gov.uk.
Applications will close on 13/01/25 and interviews will take place WC 27/01/25
For a confidential and informal discussion about the role please contact:
Samantha Flacks via email samantha.flacks@lincolnshire.gov.uk
Best of luck with your application
A Smarter Working Employer
We have embraced new ways of working and hybrid working will be a feature of this role. You will be given a nominated contractual work base and you will be required to commute to this work base when necessary. Working arrangements regarding hybrid working will be discussed as part of the appointment process.
Our technology platform and equipment is very good enabling you to connect and collaborate remotely. We require that you have in place good connectivity, and we will discuss during the recruitment process if support with this is needed.
Please be advised that this position may be subject to a criminal record check.
All candidates are advised to read the attached job information pack prior to making an application.
On occasion we receive significantly more applications than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward.
We operate a talent pool scheme whereby candidates who are not successful on this occasion may be considered for a period of up to 3 months for equal positions.
Lincolnshire County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
Politically Restricted Position
Under The Local Government and Housing Act 1989, as amended by the Local Democracy, Economic Development and Construction Act 2009, this post has been identified as 'politically restricted'. Further information on the Council’s Politically Restricted Posts Policy can be viewed here.
About the role
As a Client Operations Officer you will be responsible for procuring, arranging transport for children and young adults in a timely and cost effective manner, keeping a focus on meeting tight service levels as well as ensuring value for money. You will also manage issues that arise with travel provision arrangements and resolve to a successful conclusion.
You will be trained to a high standard to source and deliver the most appropriate transport for the individuals’ needs, involving procurement and contract management activity. You will work closely with colleagues across the Council, partner organisations and transport operators across the county. Each day will be varied but the goal will always be the same, to deliver passenger transport to those that need it most.
This role will allow hybrid working, based from our offices in Lincoln, with occasional offsite visits to education settings and operators. Working hours of 37 hrs per week, Monday to Friday (between the office hours of 07.30 – 17.30) The departments full service hours are Monday to Friday 06.30 – 19.00 and Saturday 07.30 – 18.00.
About the team
Lincolnshire County Council is transforming its Transport Services Team, and we’re looking for people who want to be a part of our exciting future! It’s a lively, dynamic, and growing team delivering vital services that get the County moving.
Transport Services is part of the Council’s Place Directorate and is responsible for developing and delivering passenger transport solutions across Lincolnshire for more than 20,000 passengers daily.
We enable passengers to travel to and from school and other places of education, for social care reasons and we provide a demand responsive CallConnect bus service to connect communities across the county.
The team also manages the county’s local bus and community transport network, alongside supporting the development of Sustainable Travel.
About our offer
Along with a competitive salary we are offering:
“Green book” Local Government terms and conditions
Access to Local Government Pension scheme (contribution rate of approx. 24%)
Comprehensive benefits package including salary sacrifice for cars, cycles, plus excellent discount schemes
37 hour working week (as full time) including flexible and hybrid working
A generous leave entitlement with a minimum of 28 days plus bank holidays and the option to buy more
Free financial wellbeing advice
If this sounds like the role for you, then please read through the full Job Description, before clicking apply! If you would like to know more about Lincolnshire County Council and our current vacancies then click on over to www.lincolnshire.gov.uk.
Applications will close on 13/01/25 and interviews will take place WC 27/01/25
For a confidential and informal discussion about the role please contact:
Samantha Flacks via email samantha.flacks@lincolnshire.gov.uk
Best of luck with your application
A Smarter Working Employer
We have embraced new ways of working and hybrid working will be a feature of this role. You will be given a nominated contractual work base and you will be required to commute to this work base when necessary. Working arrangements regarding hybrid working will be discussed as part of the appointment process.
Our technology platform and equipment is very good enabling you to connect and collaborate remotely. We require that you have in place good connectivity, and we will discuss during the recruitment process if support with this is needed.
Please be advised that this position may be subject to a criminal record check.
All candidates are advised to read the attached job information pack prior to making an application.
On occasion we receive significantly more applications than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward.
We operate a talent pool scheme whereby candidates who are not successful on this occasion may be considered for a period of up to 3 months for equal positions.
Lincolnshire County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
Politically Restricted Position
Under The Local Government and Housing Act 1989, as amended by the Local Democracy, Economic Development and Construction Act 2009, this post has been identified as 'politically restricted'. Further information on the Council’s Politically Restricted Posts Policy can be viewed here.
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.