Deputy Service Owner
| Dyddiad hysbysebu: | 23 Rhagfyr 2024 |
|---|---|
| Cyflog: | £55,836 i £66,338 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | London: £59,450 to £66,338 / National: £55,836 - £62,823 (including allowance) |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 14 Ionawr 2025 |
| Lleoliad: | London |
| Cwmni: | Government Recruitment Service |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 384355/6 |
Crynodeb
Firstly, we help to build a strong, competitive business environment, where consumers are protected and companies rewarded for treating their employees properly.
Secondly, we open international markets and ensure resilient supply chains. This can be through Free Trade Agreements, trade facilitation and multilateral agreements.
Finally, we work in partnership with businesses every day, providing advance, finance and deal-making support to those looking to start up, invest, export and grow.
The Digital, Data and Technology (DDaT) directorate develops and operates tools and services to support us in this mission. The team have been nominated three times in a row for ‘Best Public Sector Employer’ at the Women in Tech awards!
This is an exciting opportunity for to 2 Deputy Service Owners to join our DDaT community and deliver outcomes for the economy as part of a portfolio multidisciplinary team. As part of DDaT you can expect to work across a range of products and services. We:
- support business growth domestically and internationally through a range of advisory, educational, and promotional content on https://www.great.gov.uk/
- manage the UK trade tariff, working with HMRC to enable importing and exporting to and from the UK
- help businesses meet a range of regulations to operate safely and successfully, including licensing of controlled goods
- enable teams in the department to have the greatest impact on the economy through the provision of technology and data platforms such as Customer Relationship Management systems
In this recruitment round, we are especially looking for deputy service owners that will:
- enable the government's number one mission is to kick-start economic growth, through improving the support on offer to UK businesses
- accelerate the growth of the UK economy by getting good-quality data and insights to those who need it, enabling faster and better-informed decision making
- enable content provision through an omni-channel approach spanning the news agenda, strategic communications as well as DBT’s products and services
In your tenure as a service owner in DDaT, you will have the opportunity to move portfolios to continue in your own learning and development.
As Deputy Service Owner, you will work to ensure our platforms and services are successfully used across the department and externally and delivering their intended benefits. You’ll look after one or more data, tech or digital platform or service and act as a critical point of connection between the Digital, Data and Technology (DDaT) function, the wider Department, and stakeholders across HMG.
You’ll report into a Service Owner with responsibility for a broader portfolio that your work forms part of. You’ll work as part of the teams delivering the platforms or services you’re working on and the rest of the service ownership team to shape, communicate and deliver against a vision. A big part of the role will involve helping stakeholders understand how the platforms and services you’re working on can support them to deliver the best outcomes for the UK economy, and making sure that the platforms and services continue to deliver against the department’s top priorities.
Find out more about life at DBT, our benefits and meet the team by watching our video or reading our blog!
Main responsibilities
As a Deputy Service Owner, you will be responsible for:
Acting as the first strategic point of contact to represent platforms and services with business areas. This includes:
- Acting as a trusted partner to advise on how DDaT can support the department’s work.
- Leading pre-discovery, understanding if new ideas should be progressed.
- Supporting better prioritisation of improvements (through sound recommendations built on insights, data, and evidence).
- Acting as a steward, driving solutions forward, informed by multidisciplinary colleagues.
- Understanding the user needs for the platforms/services you look after to identify opportunities to optimise our offer, working hand in hand with other professions including policy, operations and other DDaT roles such as technical and data architecture, business analysis, user research and service design.
- Providing strategic direction for DDaT’s services to the delivery team and to the wider department, working particularly closely with the product profession.
- Ensuring take-up of the services to realise their benefits, working with DDaT’s engagement and strategic adoption team & monitoring and evaluation teams as well as the wider department’s strategic communications, media, and marketing team.
- Managing risks, dependencies, and budget within your portfolio, working with the delivery profession.
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