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Customer Service Coordinator
| Dyddiad hysbysebu: | 18 Rhagfyr 2024 |
|---|---|
| Cyflog: | £30,000 i £35,000 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 25 Rhagfyr 2024 |
| Lleoliad: | Great Dunmow, Essex, CM6 1RT |
| Cwmni: | HR GO Recruitment |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 1612PFSA_1734524005 |
Crynodeb
Our client are looking for a highly motivated person with a passion for accurate admin and customer satisfaction to join their Parts department. At a senior level you will play a crucial role in supporting the department manager, liaising with European clients and coordinating with warehouse and sales team.
This is a great opportunity to start the new year within a company that offers support, life work balance and career progression
Key Responsibilities:
- Manage and coordinate the day-to-day administration of the Parts Department.
- Process and track orders for spare parts, ensuring timely delivery and accurate record-keeping.
- Maintain and update inventory systems, monitoring stock levels to prevent shortages.
- Liaise with suppliers in Europe, customers, and internal teams to resolve queries and ensure smooth operations.
- Prepare reports on department performance, stock levels, and delivery times.
- Oversee warranty claims and returns, ensuring compliance with company policies.
- Provide training and guidance to junior administrators and staff.
- Implement and maintain efficient processes to improve department operations.
- Some assistance with picking in the warehouse where required.