Optimisation Manager
| Posting date: | 12 December 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Competitive |
| Hours: | Part time |
| Closing date: | 10 January 2025 |
| Location: | None, None |
| Company: | Tesco |
| Job type: | Permanent |
| Job reference: | tesco/TP/14458520/922447 |
Summary
About the role
At Tesco, we believe in the power of spending more time together, face to face, than apart. So, during your working week, you can expect to spend 60% of your time in one of our office locations or local sites and the rest remotely. We also recognise that life looks a little different for each of us. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. That’s why at Tesco, we always welcome a conversation about flexible working. So, talk to us throughout your application about how we can support.
Our experimentation programme goes beyond CRO. We are an experienced Experimentation Team running a mature programme of testing within a large scale Product Organisation. Our testing programme touches millions of customers and the resulting product enhancements deliver multi-million pound revenue and profit gains.
The Tesco Experimentation Team sits within the broader Analytics team and the Technology organisation. Our focus is on delivering great customer experiences across our websites, apps and digital experiences through insight and understanding driven by experimentation.
About the Role:
This is an opportunity for you to bring your experience and skill as an experimentation and analytics professional to a key role. You will actively contribute to the continuous improvement of the user experience through experimentation and insight.
You will collaborate with stakeholders to ensure that we focus on activities that genuinely make a difference to our customers and impact business goals.
As a specialist you will be part of a dynamic team that is determined to build and maintain a best-in-class experimentation programme that is at the centre of the digital development roadmap across all devices and platforms.
You will be responsible for
- Work with stakeholders to identify opportunities to improve customer experience and deliver business impact.
- Manage and run testing activity from planning to implementation to analysis.
- Build and test strong hypotheses through AB and MVT testing.
- Analyse and share results in an engaging way with actionable recommendations.
- Utilise Adobe Analytics and other insights tools to segment and evaluate test results.
- Contribute towards the prioritisation process and help shape the product roadmap,
- Follow our Business Code of Conduct and always act with integrity and due diligence
You will need
- Proven track record of managing experimentation activity in a considered way that delivers improved commercial performance and customer insight
- Customer centric mindset focused on delivering great user experiences
- Demonstrable experience of testing platforms such as Optimizely and Leanplum
- Experience of manipulating, analysing and synthesising data using different sources
- Good knowledge of experimental design and statistics for testing
- Strong communication and presentation skills
- Managing and influencing cross functional stakeholders
- University degree of 2:1 or higher in a quantitative discipline or relevant experience
- Experience in challenging the status quo and delivering innovation
- Managing and influencing cross functional stakeholders
- University degree of 2:1 or higher in a quantitative discipline or relevant experience
- Experience in challenging the status quo and delivering innovation
In addition, this experience is desirable:
- Experience of working with AB testing tools
- Experience of working with Analytics tools.
- Experience of working with Tableau
- Experience of working with Alteryx or other BI tools
Key people and teams I work with, in and outside of Tesco:
- Optimisation Managers and Analysts
- Product Managers
- UX Researchers & Designers
- Digital Analysts
- Web and App Engineers
People, budgets and other resources I am accountable for in my job:
- No direct reports
- No direct budget ownership
What’s in it for you
We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!
- Annual bonus scheme of up to 20% of base salary
- Holiday starting at 25 days plus a personal day (plus Bank holidays)
- Private medical insurance
- 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
- Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing
About us
Tesco has become a market leader by doing the little things that really matter for our customers and colleagues.
It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year.
We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.
But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business.
We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers
Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.
For more information about us please visit www.tescoplc.com
Proud member of the Disability Confident employer scheme