Warning
Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.
Patient Services Advisor (Receptionist) Bruton Surgery
| Dyddiad hysbysebu: | 11 Rhagfyr 2024 |
|---|---|
| Cyflog: | £12 i £12.50 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | £12 - £12.50 an hour |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 29 Rhagfyr 2024 |
| Lleoliad: | Bruton, BA10 0EG |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | E0215-SHS-PSAB-122024 |
Crynodeb
Identify and book appointments and home visits in line with practice protocols, including cross-organisation bookings. Search for, register if necessary and book onto the computer system patients as they present at the desk. Deal with enquiries, signposting and requests, either face to face or over the telephone from a variety of external sources, such as patients, relatives, clinical team, hospital, pathology, and work colleagues. Deal with unwell / distressed / aggressive patients safely and appropriately as they present at the desk or over the telephone Be able to prioritise patients in need of urgent medical attention who present to reception in person or telephone in and direct them to the correct clinical intervention/appointment Please read the attached job description and person specification (JD) for a full list of duties, tasks and expectations prior to applying.