Fraud Officer - London
| Dyddiad hysbysebu: | 06 Rhagfyr 2024 |
|---|---|
| Cyflog: | £34,327 i £35,678 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | Outer London £34,327 to £35,678, Inner London £35,678. |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 18 Rhagfyr 2024 |
| Lleoliad: | Walthamstow |
| Cwmni: | Government Recruitment Service |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 381140/2 |
Crynodeb
The Department for Work and Pensions (DWP) is responsible for welfare, pensions and child maintenance policy and is responsible for helping people move into employment, supporting pensioners and protecting some of the most vulnerable in our society. Counter Fraud Compliance and Debt (CFCD) aim is to drive down the level of fraud, error and debt within the benefit system, to protect the public purse.
As part of Counter Fraud and Compliance Directorate (CFCD) you will be at the heart of DWP’s efforts to reduce fraud and error in the benefit system. This is a hugely important public service, and our challenge is bigger than ever.
If you want to join somewhere that recognises the importance of work-life balance, where you can learn new skills and progress your career, then CFCD is the place for you.
Your work as a Fraud Officer will involve different aspects subject to changing business priorities, therefore we need people who are very adaptable and flexible.
The job may include a range of duties, with the following provided as examples (what duties you do will depend on which area of work you are posted to):
- Review claims through a variety of means e.g. telephony interviews; ensuring declarations and changes have been reported at the right time and taking appropriate corrective action if errors are found.
- Ensure quality standards are maintained through adherence to all DWP policy and procedures & CFCD operational instructions.
- Work collaboratively, effectively and flexibly within a team and contribute towards team expectations.
- Promote fraud awareness within DWP and to wider external business partners.
- Conduct robust and challenging interviews with customers by telephone or in person, pursuing all reasonable lines of enquiry.
- Gather, verify, and assess all available information to submit to the appropriate Decision Maker to enable accurate benefit reassessment and overpayment calculation.
- Maintain accurate records and retain relevant evidence, redacting and annotating sensitive material when appropriate.
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