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Customer Service Advisor
| Posting date: | 03 December 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Sales Bonus also available |
| Hours: | Part time |
| Closing date: | 02 January 2025 |
| Location: | Ilford, Essex |
| Remote working: | On-site only |
| Company: | Bacons Motorcycles LTD |
| Job type: | Permanent |
| Job reference: |
Summary
Counter Assistant / Customer Service Advisor
Location: Bacons Motorcycles, Eastern Avenue, Ilford
Hours: Full-time (5 days) or Part-time (3 days including Saturdays) | 8:45 am - 6:00 pm
Salary: Based on age and experience + Bonus Scheme
Are you passionate about motorcycles and dedicated to providing exceptional customer service? Bacons Motorcycles, a trusted name in the motorcycle trade for over 30 years, is seeking a Counter Assistant / Customer Service Advisor to join our friendly and enthusiastic team.
About the Role:
We're looking for individuals who love motorcycles and have a friendly, positive attitude. Previous experience in motorcycle retail or general retail is a bonus, but not essential. Most importantly, we want people who enjoy helping customers and being part of the local biking community.
Main Duties:
Represent Bacons Motorcycles and its brands with professionalism and enthusiasm.
Handle customer inquiries via phone, in person, and online.
Provide excellent aftersales support while identifying opportunities to upsell products.
Collaborate with other departments to ensure top-tier customer experiences.
Build strong relationships with customers and the local biking community.
What We're Looking For:
Essential Skills & Attributes:
A genuine passion for motorcycles.
Excellent customer service skills.
Ability to work Saturdays.
Highly motivated, personable, and detail-oriented.
Computer literacy.
Broad motorcycle knowledge (preferred).
A full motorcycle and car driving license.
Desirable:
Previous retail experience, ideally in the motorcycle industry.
Benefits:
28 days of holiday (including bank holidays).
Manufacturer-provided training.
Contributory pension scheme.
Preferential rates on vehicle purchases, servicing, and parts.
Access to onsite hot and cold drinks facilities.
Competitive salary with a bonus scheme.
How to Apply:
If this sounds like the perfect role for you, send your CV and a covering letter to: info@baconsmotorcycles.co.uk or bacon_motorcycle@btconnect.com
Location: Bacons Motorcycles, Eastern Avenue, Ilford
Hours: Full-time (5 days) or Part-time (3 days including Saturdays) | 8:45 am - 6:00 pm
Salary: Based on age and experience + Bonus Scheme
Are you passionate about motorcycles and dedicated to providing exceptional customer service? Bacons Motorcycles, a trusted name in the motorcycle trade for over 30 years, is seeking a Counter Assistant / Customer Service Advisor to join our friendly and enthusiastic team.
About the Role:
We're looking for individuals who love motorcycles and have a friendly, positive attitude. Previous experience in motorcycle retail or general retail is a bonus, but not essential. Most importantly, we want people who enjoy helping customers and being part of the local biking community.
Main Duties:
Represent Bacons Motorcycles and its brands with professionalism and enthusiasm.
Handle customer inquiries via phone, in person, and online.
Provide excellent aftersales support while identifying opportunities to upsell products.
Collaborate with other departments to ensure top-tier customer experiences.
Build strong relationships with customers and the local biking community.
What We're Looking For:
Essential Skills & Attributes:
A genuine passion for motorcycles.
Excellent customer service skills.
Ability to work Saturdays.
Highly motivated, personable, and detail-oriented.
Computer literacy.
Broad motorcycle knowledge (preferred).
A full motorcycle and car driving license.
Desirable:
Previous retail experience, ideally in the motorcycle industry.
Benefits:
28 days of holiday (including bank holidays).
Manufacturer-provided training.
Contributory pension scheme.
Preferential rates on vehicle purchases, servicing, and parts.
Access to onsite hot and cold drinks facilities.
Competitive salary with a bonus scheme.
How to Apply:
If this sounds like the perfect role for you, send your CV and a covering letter to: info@baconsmotorcycles.co.uk or bacon_motorcycle@btconnect.com