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Dental Centre Manager
| Dyddiad hysbysebu: | 28 Tachwedd 2024 |
|---|---|
| Cyflog: | £34,528.00 i £35,607.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £34528.00 - £35607.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 20 Rhagfyr 2024 |
| Lleoliad: | Harrogate, HG2 7HY |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | P0005-24-0001 |
Crynodeb
Job Responsibilities: Operational Follow all tasks as set out in the Centre Management Workflow to ensure good governance and compliance. Ensure the workflow is kept up to date at all times Denplan Administration Conduct audits alongside taking responsibility during internal and external audits/inspections Effectively maintain equipment & manage reactive repairs in line with recommendations Facilitate ordering new equipment as necessary Manage appointment book and recall/referral systems Ensure effective diary management Oversee ordering and control of stock materials, equipment, stationary, cleaning etc Effective IT system management Effective communication with all key business relationships Time management in line with practice needs Website content co-ordination Ensure full CQC compliance and compliance in organisational procedures Ability to undertake nursing/reception duties as and when required Manage customer service standards and ensure compliance with the Patient Journey Actively manage complaints& patient feedback taking action where necessary Team Management & HR Encourage and develop an engaged work-force through excellent communication and leading by example. To ensure all staff carry out their duties in line with organisational policies and SOPs Ambassador of group vision, values & behaviours Effectively balance people, operational and activity requirements Induction of staff and dentists Staff development & training Carry out monthly one to ones with all team members (more frequently if required) Carry out annual performance and development reviews Produce weekly rotas, manage sickness and manage holidays to ensure efficient staffing levels at all times. Ensure all records are accurate and up to date. Managing absence & sickness of staff and action accordingly Employee Relations & managing conflict Management any staff performance or conduct issues through effect leadership Manage grievances and disciplinary issues Encourage effective teamwork approach across practice/region Maintain personnel files Ensure all human resource policies and procedures are adhered to by all staff Support with annual team engagement surveys Organise and run team meetings and ensure all staff are communicated with Ensure staff compliance/attendance with CPD training Financial Patient Billing managing debtors Ensure compliance with cash handling and banking Invoicing administration Monthly preparation and authorisation employee payroll Monthly preparation of Dentist pay and Hygienist/Therapist pay Business Development Attend monthly group managers meetings/in house CPD training KPI management/reporting and implementation Actively support in growing patient numbers & revenue Manage any small projects as required to deliver new systems and procedures Ensure the team is trained and fully informed about any planned changes