Dewislen
Warning Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.

Benefits Advisor

Manylion swydd
Dyddiad hysbysebu: 26 Tachwedd 2024
Cyflog: £30,000 i £35,000 bob mis
Oriau: Llawn Amser
Dyddiad cau: 05 Rhagfyr 2024
Lleoliad: Oxfordshire, South East England
Gweithio o bell: Hybrid - gweithio o bell hyd at 3 ddiwrnod yr wythnos
Cwmni: Sovereign Housing Association Ltd
Math o swydd: Parhaol
Cyfeirnod swydd: 6471

Crynodeb

Can you deliver customer-centric welfare benefit advice and income maximisation?

We have an opportunity for a Benefits Advisor (Customer Income Advisor) to join our Customer Accounts team in Greenham covering the Oxfordshire area, with a mix of home, office and onsite working.

The role:

As a Customer Income Advisor you'll provide our customers with budgeting and welfare benefit advice. This will include completing Income and Expenditure statements, giving budgeting advice, benefit & grant applications, and signposting for additional support. You'll be working with partners both internally and externally including Housing benefit, Department of Works and Pensions and independent money, debt or legal advice services.

To be successful in this role you'll need:

An up to date working knowledge of the benefits system
Experience of supporting customers to complete statements and applications
The ability to work with internal and external partners to achieve the best outcome for the customer
Experience of supporting vulnerable customers with kindness and empathy
Effective decision-making skills, a diplomatic and confidential approach and the ability to prioritise a busy workload.
As you'll need to travel in this role, having a car and full driving licence is essential.

A DBS check will also be undertaken for the successful candidate.

What we can offer you

As a member of the Customer Accounts Team you will be part of a friendly, dedicated and supportive working environment.

We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation.

Some of our benefits include:

£450 yearly flexible benefit pot to use against benefits of your choice
Flexible working
25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
A chance to buy or sell holiday as part of our flexible benefits package
A generous pension scheme matching up to 12%
Life cover as soon as you join us
You will be a part of our Recognition scheme where you can be gifted retail vouchers
A range of wellbeing discounts including Gym Memberships
A wide selection of other benefits available
About us

We are now the 6th largest housing association by size - with almost 3000 colleagues, over 84,000 homes and over 210,000 customers across London and the South.

While we're a not-for-profit organisation with every penny reinvested in homes and services, we are also a major business. What we do makes a real difference to people's lives and by joining us you can share the satisfaction of doing something that really matters. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at Sovereign. Have a look at our careers site to learn more about us and our values.

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Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.