Warning
Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.
Key Holder - INTIMISSIMI, Westfield White City
| Dyddiad hysbysebu: | 22 Tachwedd 2024 |
|---|---|
| Cyflog: | £26,000 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 22 Rhagfyr 2024 |
| Lleoliad: | West London, London |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Calzedonia UK Ltd |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: |
Crynodeb
ONIVERSE is a renowned fashion retail company, specializing in underwear, beachwear, and hosiery, founded in Italy in 1986. Over the past three decades, we have grown into a global network with more than 5,300 stores in 56 countries. In the UK, we proudly operate under three beloved brands: Calzedonia, Intimissimi and Intimissimi Uomo.
We are currently seeking an enthusiastic and reliable individual to join our company as a Key Holder at our INTIMISSIMI store located in Westfield White City, London.
Role Overview: Under the direct supervision of the District Manager, Store Manager, and Supervisor, the Key Holder plays a critical role in assisting with the development of staff and ensuring the consistent delivery of company expectations related to sales, service, operations, presentation, and product knowledge.
Main Responsibilities:
Sales & Customer Service:
• Provide exceptional service.
• Oversee store opening and closing procedures.
• Contribute to store turnover, being aware of daily sales targets and store
objectives.
• Demonstrate comprehensive knowledge of the products and the brand.
• Ensure all staff and customers are informed about current promotions and offers
• Handle customer complaints, returns, and exchanges according to company
policy.
• Stay vigilant to prevent store thefts.
• Accurately process deliveries and complete associated paperwork.
Visual & Store Standards:
• Maintain store cleanliness and ensure proper replenishment.
• Keep window displays in line with Visual Manager guidelines.
• Provide suggestions for in-store merchandising
People Management:
• Drive team motivation and involvement.
• Ensure the entire team delivers a high-quality customer experience.
• Assist in the training and development of staff members.
• Supervise team adherence to store rules and procedures (e.g., cleaning,
replenishment, floor monitoring).
Security:
• Report any security issues immediately to the Store Manager or District Manager.
• Ensure store keys are managed responsibly and never left unattended.
• Conduct staff security checks and ensure all areas of the store are secured before
leaving.
• Monitor staff purchases to ensure compliance with company procedures.
• Verify that all internal and external doors and electrical appliances are secure
before closing the store.
Profile:
• Passion for Fashion: A deep enthusiasm for the fashion industry.
• Brand Enthusiasm: Demonstrates excitement for Calzedonia brands, products,
and quality.
• Sales & Customer Service Experience: Proven experience in sales and customer
service environments.
• Approachable: Comfortable and confident in engaging with a diverse range of
customers.
• Adaptable & Confident Seller: Willing to take on new challenges and adapt to
different selling situations.
• Professional Image: Consistently presents a polished and professional
appearance.
• Interpersonal & Time Management Skills: Excellent communication and time
management abilities.
What do we offer:
• Monthly Bonus: Earn a monthly bonus based on store performance.
• Monthly Travel Scheme: Available after six months of employment within the
company.
• Staff Discount: Enjoy discounts on all Calzedonia UK brands and worldwide.
• Generous Uniform Allowance: Receive a uniform allowance per brand.
• 28 Days Paid Holidays
• Extensive Training: Comprehensive training on store performance statistics,
people management, and communication skills.
• Career Progression and Personal Development: Opportunities for growth and
development within the company.
• Referral Scheme: Benefit from our employee referral program.
• Birthday Off (Paid): Enjoy your birthday off with full pay as a special benefit.
Join the ONIVERSE UK family now!
Joining ONIVERSE means becoming part of a global family that prioritizes personal and professional development. We offer numerous opportunities for career advancement and believe in nurturing talent from within.
If you’re looking for a career that’s dynamic, fulfilling, and full of growth opportunities, ONIVERSE is the place for you. Join us and be a part of a company that not only values your skills but also your potential.
Apply now and don’t miss the chance to join us!
We are currently seeking an enthusiastic and reliable individual to join our company as a Key Holder at our INTIMISSIMI store located in Westfield White City, London.
Role Overview: Under the direct supervision of the District Manager, Store Manager, and Supervisor, the Key Holder plays a critical role in assisting with the development of staff and ensuring the consistent delivery of company expectations related to sales, service, operations, presentation, and product knowledge.
Main Responsibilities:
Sales & Customer Service:
• Provide exceptional service.
• Oversee store opening and closing procedures.
• Contribute to store turnover, being aware of daily sales targets and store
objectives.
• Demonstrate comprehensive knowledge of the products and the brand.
• Ensure all staff and customers are informed about current promotions and offers
• Handle customer complaints, returns, and exchanges according to company
policy.
• Stay vigilant to prevent store thefts.
• Accurately process deliveries and complete associated paperwork.
Visual & Store Standards:
• Maintain store cleanliness and ensure proper replenishment.
• Keep window displays in line with Visual Manager guidelines.
• Provide suggestions for in-store merchandising
People Management:
• Drive team motivation and involvement.
• Ensure the entire team delivers a high-quality customer experience.
• Assist in the training and development of staff members.
• Supervise team adherence to store rules and procedures (e.g., cleaning,
replenishment, floor monitoring).
Security:
• Report any security issues immediately to the Store Manager or District Manager.
• Ensure store keys are managed responsibly and never left unattended.
• Conduct staff security checks and ensure all areas of the store are secured before
leaving.
• Monitor staff purchases to ensure compliance with company procedures.
• Verify that all internal and external doors and electrical appliances are secure
before closing the store.
Profile:
• Passion for Fashion: A deep enthusiasm for the fashion industry.
• Brand Enthusiasm: Demonstrates excitement for Calzedonia brands, products,
and quality.
• Sales & Customer Service Experience: Proven experience in sales and customer
service environments.
• Approachable: Comfortable and confident in engaging with a diverse range of
customers.
• Adaptable & Confident Seller: Willing to take on new challenges and adapt to
different selling situations.
• Professional Image: Consistently presents a polished and professional
appearance.
• Interpersonal & Time Management Skills: Excellent communication and time
management abilities.
What do we offer:
• Monthly Bonus: Earn a monthly bonus based on store performance.
• Monthly Travel Scheme: Available after six months of employment within the
company.
• Staff Discount: Enjoy discounts on all Calzedonia UK brands and worldwide.
• Generous Uniform Allowance: Receive a uniform allowance per brand.
• 28 Days Paid Holidays
• Extensive Training: Comprehensive training on store performance statistics,
people management, and communication skills.
• Career Progression and Personal Development: Opportunities for growth and
development within the company.
• Referral Scheme: Benefit from our employee referral program.
• Birthday Off (Paid): Enjoy your birthday off with full pay as a special benefit.
Join the ONIVERSE UK family now!
Joining ONIVERSE means becoming part of a global family that prioritizes personal and professional development. We offer numerous opportunities for career advancement and believe in nurturing talent from within.
If you’re looking for a career that’s dynamic, fulfilling, and full of growth opportunities, ONIVERSE is the place for you. Join us and be a part of a company that not only values your skills but also your potential.
Apply now and don’t miss the chance to join us!