Dewislen
Warning Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.

Customer Service Manager

Manylion swydd
Dyddiad hysbysebu: 14 Tachwedd 2024
Cyflog: £31,000 i £39,000 bob blwyddyn
Oriau: Llawn Amser
Dyddiad cau: 27 Tachwedd 2024
Lleoliad: 83 Lynn Road, Gaywood, King's Lynn, Norfolk, PE30 4PR
Gweithio o bell: Ar y safle yn unig
Cwmni: SPICE MARKET LTD
Math o swydd: Parhaol
Cyfeirnod swydd:

Crynodeb

Tasks

● Lead, train, and support a team of customer service representatives.

● Perform regular performance evaluations and provide continuous coaching and feedback.

● Create a positive work atmosphere and encourage teamwork and collaboration.

● Manage the daily operations of the customer service department to ensure efficiency and productivity.

● Oversee and streamline workflow to ensure timely resolution of customer inquiries and issues.

● Develop and implement procedures to enhance service quality and efficiency.

● Maintain high levels of customer satisfaction by addressing concerns and complaints quickly and professionally.