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Retail/Mail Order Assistant
| Posting date: | 11 November 2024 |
|---|---|
| Hours: | Full time |
| Closing date: | 11 December 2024 |
| Location: | B23 7JE |
| Remote working: | On-site only |
| Company: | BJEBanks(Outfitters)Ltd John Banks big and tall Menswear |
| Job type: | Permanent |
| Job reference: | Retail2024/1 |
Summary
Retail/Mail Order Assistant
A hard working customer orientated Assistant is needed to ensure the smooth running of the shop and mail order retail operations. Please only apply if you are able to travel to the location easily whatever the weather.
On the shop floor the assistant responsibilities include welcoming customers into the shop, identifying customer needs and recommending suitable shop items that are appropriate.
Other responsibilities include
-Receiving,processing and organizing shipments and deliveries accordingly
-Restocking depleted or low stock items and ensuring that the sales floor is organised according to established guide lines
-Assisting customers in locating desired shop items
-Performing regular price audits to identify and correct price discrepancies
-Ensuring shop premises are clean including wiping down windows,mirrors,and fixtures as well as vacuuming and mopping the floors.
-Addressing and resolving customer complaints in a professional manner
-Processing customer payments using the Point of Sale(POS) system
-Maintaining an in-depth knowledge of store items to provide advice and recommendations as needed.
-Receiving deliveries of stock and processing it for sale
Mail Order Responsibilities include
-picking items from the warehouses for mail order department
-Have an understanding of the mail order systems
Shop Assistance Requirements
-Reasonable Maths and IT skills
-The ability to stand for extended periods of the day
-Proven retail sales experience would be desirable but not essential
-The ability to work in a fast paced environment
-Effective communication skills
-Strong organisation skills
-Strong customer service skills
Candidates do not need to have retail experience although desirable but must be willing to learn as training will be given.
A hard working customer orientated Assistant is needed to ensure the smooth running of the shop and mail order retail operations. Please only apply if you are able to travel to the location easily whatever the weather.
On the shop floor the assistant responsibilities include welcoming customers into the shop, identifying customer needs and recommending suitable shop items that are appropriate.
Other responsibilities include
-Receiving,processing and organizing shipments and deliveries accordingly
-Restocking depleted or low stock items and ensuring that the sales floor is organised according to established guide lines
-Assisting customers in locating desired shop items
-Performing regular price audits to identify and correct price discrepancies
-Ensuring shop premises are clean including wiping down windows,mirrors,and fixtures as well as vacuuming and mopping the floors.
-Addressing and resolving customer complaints in a professional manner
-Processing customer payments using the Point of Sale(POS) system
-Maintaining an in-depth knowledge of store items to provide advice and recommendations as needed.
-Receiving deliveries of stock and processing it for sale
Mail Order Responsibilities include
-picking items from the warehouses for mail order department
-Have an understanding of the mail order systems
Shop Assistance Requirements
-Reasonable Maths and IT skills
-The ability to stand for extended periods of the day
-Proven retail sales experience would be desirable but not essential
-The ability to work in a fast paced environment
-Effective communication skills
-Strong organisation skills
-Strong customer service skills
Candidates do not need to have retail experience although desirable but must be willing to learn as training will be given.