Head of Analysis & User Centred Design
| Posting date: | 30 October 2024 |
|---|---|
| Salary: | £71,420 to £84,230 per year |
| Additional salary information: | £71,420 - £81,980 (National) £74,620 - £84,230 + £3,150 RRA (London) |
| Hours: | Full time |
| Closing date: | 17 November 2024 |
| Location: | UK |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | Crown Prosecution Service |
| Job type: | Permanent |
| Job reference: | 376561 |
Summary
The Crown Prosecution Service Digital Information Directorate is delighted to advertise the role of Head of Business Analysis and User Centred Design. This is a fantastic opportunity to join the CPS Digital and Information Directorate at a pivotal time.
As the most digitally advanced prosecution service in the world, the CPS has rapidly transformed into a wholly digital organisation. Looking ahead to 2030, our focus is on reducing delays across the justice system and improving services for victims to increase public confidence.
Our digital and data vision is simple, intuitive tools and safe access to data enables colleagues to focus on high quality casework to support the delivery of justice. We achieve this through our missions, which include our dedication to users, proactive security, regular value delivery, and fostering inquisitive, inclusive teams to build digital confidence.
As the Head of Business Analysis and User Centred Design, you will lead our User Research, Design, Accessibility, and Business Analysis professions. Your user-centred design approach will be at the heart of understanding our users and their needs, which we consider to be our unique value in the organisation.
Why Join Us?
- Impactful Work: Lead transformational research, design, and analysis where inclusivity truly matters.
- Strategic Leadership: This high-profile role offers the opportunity to demonstrate strategic leadership and deliver tangible impact across the CPS and the wider justice system.
- Innovative Environment: Be part of a team that is dedicated to innovation and continuous improvement.
- Collaborative Culture: Work with inquisitive, inclusive teams that are committed to building digital confidence.
Job description
The Head of Analysis and User-Centred Design provides strategic leadership of the CPS’ business analysis and user-centred design practice as we build and improve user-centric digital services. The role will lead the development of the standards, practices and skills of accessibility specialists, analysts, interaction designers and user researchers, working in multidisciplinary teams, enabling innovation and agility, ensuring that our digital services adhere to the highest standards of usability, accessibility and security.
Your responsibilities will encompass the strategic oversight of analysis and design, the leadership of a dedicated team (including third party consultancies working on our behalf), and the assurance of the quality of our work to the Service Standard. Moreover, you will spearhead the promotion of a user-centred approach to everything we do in digital and data, and more broadly across the CPS.
You will also play a critical role in the leadership of the Digital and Information Directorate, working with your fellow heads of profession to run the technical governance of the Directorate, by contributing to Service Standard assessments, the Technical Design Authority and setting the strategic direction of the Directorate through the shaping OKRs (objective and key results).
As the most digitally advanced prosecution service in the world, the CPS has rapidly transformed into a wholly digital organisation. Looking ahead to 2030, our focus is on reducing delays across the justice system and improving services for victims to increase public confidence.
Our digital and data vision is simple, intuitive tools and safe access to data enables colleagues to focus on high quality casework to support the delivery of justice. We achieve this through our missions, which include our dedication to users, proactive security, regular value delivery, and fostering inquisitive, inclusive teams to build digital confidence.
As the Head of Business Analysis and User Centred Design, you will lead our User Research, Design, Accessibility, and Business Analysis professions. Your user-centred design approach will be at the heart of understanding our users and their needs, which we consider to be our unique value in the organisation.
Why Join Us?
- Impactful Work: Lead transformational research, design, and analysis where inclusivity truly matters.
- Strategic Leadership: This high-profile role offers the opportunity to demonstrate strategic leadership and deliver tangible impact across the CPS and the wider justice system.
- Innovative Environment: Be part of a team that is dedicated to innovation and continuous improvement.
- Collaborative Culture: Work with inquisitive, inclusive teams that are committed to building digital confidence.
Job description
The Head of Analysis and User-Centred Design provides strategic leadership of the CPS’ business analysis and user-centred design practice as we build and improve user-centric digital services. The role will lead the development of the standards, practices and skills of accessibility specialists, analysts, interaction designers and user researchers, working in multidisciplinary teams, enabling innovation and agility, ensuring that our digital services adhere to the highest standards of usability, accessibility and security.
Your responsibilities will encompass the strategic oversight of analysis and design, the leadership of a dedicated team (including third party consultancies working on our behalf), and the assurance of the quality of our work to the Service Standard. Moreover, you will spearhead the promotion of a user-centred approach to everything we do in digital and data, and more broadly across the CPS.
You will also play a critical role in the leadership of the Digital and Information Directorate, working with your fellow heads of profession to run the technical governance of the Directorate, by contributing to Service Standard assessments, the Technical Design Authority and setting the strategic direction of the Directorate through the shaping OKRs (objective and key results).