24/7 MECS Telecare - STR07486
| Dyddiad hysbysebu: | 29 Hydref 2024 |
|---|---|
| Cyflog: | £28,191.00 i £29,907.00 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 12 Tachwedd 2024 |
| Lleoliad: | Stirling, FK8 2ET |
| Cwmni: | Stirling Council |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | STR07486 |
Crynodeb
Job Description
Closing Date: 12 November
Contract Type: Permanent
Salary: £28,191 - £29,907
Hours: 35 hours
An exciting opportunity has arisen for a full time flexible member of the 24/7 customer service team.
The successful candidate will have a caring, can do approach to customer service, dealing with a wide variety of customers. The main focus of the role is call handling on behalf of the telecare service alongside responding to emergency calls for all council services.
This is a highly pressured role where excellent team work is required to ensure the best service is delivered to our customers. As a flexible role the successful candidate will require to be fully flexible as there is regularly a requirement to cover shifts and make changes to working patterns at very short notice. This is an excellent opportunity for someone who has a caring nature who can show empathy to their customer whilst following set processes and procedures.
If you’ve got the right skills for the job we want to hear from you. We encourage applications from the right candidates regardless of age (restrictions apply to Modern Apprenticeships), disability, gender identity, sexual orientation, religion, belief or race.
Job Description24/7 MECS Telecare Adviser
The Benefits
- 30 days annual leave plus 7 public holidays (rising to 35 after 5 years continuous service)
- Flexible working including hybrid office/work from home arrangements. Our colleagues are encouraged to work flexibly as we know that busy lives don’t always fit around a traditional working pattern, if you need flexibility to complete your role just let us know and we will do our upmost to help you to invest in your career with us while balancing other aspects of your life.
- Biennial incremental progression until top of your payscale is reached
- Membership of the Local Government Pension Scheme. For further details visit https://www.scotlgpsmember.org/about-the-lgps/
- Up to 6 months full sick pay and 6 months half pay dependent on length of service
- Carers Leave
- Up to 4 weeks paid Paternity Leave
- Access to Health & Wellbeing support
- Ongoing opportunities for Learning & Development
- Cycle to Work Scheme
- Lift share Scheme
- Car Lease Scheme
- Technology Benefit Scheme
To apply for this position, please click the “Click here to apply” link below. This will direct you to Stirling Council’s new recruitment portal, Oracle. If you are using the Stirling Council Oracle for the first time, you will need to register.
Click here to apply
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