Business Support Officer
| Posting date: | 25 October 2024 |
|---|---|
| Salary: | £23,826.8 per year |
| Hours: | Part time |
| Closing date: | 24 November 2024 |
| Location: | NR7 8ET |
| Remote working: | On-site only |
| Company: | Independence Matters |
| Job type: | Permanent |
| Job reference: | BSO2-43367 |
Summary
Business Support Officer Vacancy - Sprowston Community Hub - Norwich
Service type: Learning disability day support
Annual Salary: £23,826.80 (pro rata)
Contract type: Permanent, Part-Time, 22 hours per week
We’re Independence Matters, a provider of adult care services in Norfolk. Our mission is to empower individuals, their families, and carers, to live the lives they choose and remain independent. Covering the whole of Norfolk, we provide support opportunities in the home and in the community for adults with learning disabilities and complex needs, young people in transition and those living with dementia.
We have a fantastic opportunity for a Business Support Officer to join our team at Sprowston Community Hub in Norwich. The role involves a variety of activities, the holder is required to plan and manage the workload, prioritising tasks and ensure confidentiality is maintained. With a flexible working approach to provide support as required across different teams and sites.
The role requires the candidate to be computer literate and have experience in the use of Microsoft office. The candidate must also to be able to prioritise their own workload and travel to various sites across Norwich as required.
This role is subject to an appropriate level of DBS check and suitable references.
What does a Business Support Officer do?
As the first point of contact for enquires on the telephone, via email and in person, the role holder will need good community skills, alongside providing a range of administrative support to the management.
Some of the responsibilities of the role include:
• Raise and check invoices/claims and prepare for authorisation and payment
• Populate and maintain spreadsheets and databases
• Complete of documents required to deliver and maintain statutory and non-statutory processes
• Preparing letters, using mail merge as require
• Support the management teams in ensuring data on the care monitoring system is up to date and accurate
• Monitor, collate and coordinate information and the production of reports
• Assist management in monitoring and checking budgetary records and reconcile bank statements, including administration of petty cash and other accounts
• Produce statistics and other management information
• Arrange, attend, minute meetings, compiling agendas and undertaking associated administrative work and follow up actions
• Monitor and maintain inventories of equipment, supplies and stock.
Benefits and Recognition
In return for your hard work and passion you will receive fair pay and have access to a wide range of rewards and benefits as one of our valued colleagues:
• Option to buy additional annual leave.
• Comprehensive induction and ongoing training and development, including Industry recognised qualifications
• 24/7 access to a confidential and independent counselling and information service.
• Long Service Awards and recognition scheme.
• Colleagues Advisory Board which acts as link between colleagues and the Independence Matters Board.
• Occupational Health and Musculoskeletal Injury Rehabilitation Service.
• Access to great discounts through Blue Light Card scheme.
• Occupational sick pay from commencement of employment.
• Access to credit union for savings and loans schemes
• Free onsite parking
Our mission is to empower individuals, their families, and carers, to live the lives they choose and remain independent. Covering the whole of Norfolk, we provide support opportunities in the home and in the community for adults with learning disabilities and complex needs, young people in transition and those living with dementia.
We are proud of our commitment to our Disability Confident Award.
If you have a disability or any specific requirements that may require reasonable adjustments for you to attend an interview, we would be happy to accommodate!
This role is subject to an appropriate level DBS and recruitment compliance checks. It is essential that the role holder has a full UK driving licence and full business insurance to use their vehicle for work.
Independence Matters does not hold a sponsorship licence.