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School Trip Coordinator
| Posting date: | 24 October 2024 |
|---|---|
| Salary: | £24,000 per year |
| Hours: | Full time |
| Closing date: | 17 November 2024 |
| Location: | London, UK |
| Remote working: | Fully remote |
| Company: | The School Trip Group Ltd |
| Job type: | Permanent |
| Job reference: |
Summary
About Us
We believe school trips are one of the best ways to increase a young person’s arts & cultural engagement. So, our mission is to make school trips easier to help teachers give their students more life-changing experiences.
Since launching five years ago, we’ve partnered with hundreds of theatre companies, theatres, museums, galleries and attractions across the country to increase and improve their engagement directly with teachers.
If you're excited about the prospect of helping teachers bring the arts into young people’s lives and want to grow with a company that's passionate about education, we’d love to hear from you!
Role Overview
As our School Trip Coordinator, you'll be the first point of contact for teachers when they sign up. Your role will be to guide them through using the site, encourage them to attend our popular teacher events, answer questions and help them book their school trips.
You’ll play a key role in ensuring that our community of over 10,000 teachers feels supported and engaged. Ultimately helping us expand our reach and impact in the education sector.
Key Responsibilities
Assist teachers when they sign up to our platform, providing guidance on how to use the site.
Invite teachers to our teacher events, collate RSVPs and feedback.
Coordinate outreach campaigns to encourage bookings.
Respond to school trip enquiries from teachers, offering timely and friendly customer service.
Facilitate the booking process for school trips, ensuring a seamless experience for teachers.
Act as a liaison between teachers and our partner theatres, museums, galleries and attractions.
During school holidays and quiet periods, support the Director and Community Manager in website content management and developing strategies to engage and grow our teacher community.
Required Skills
Friendly and approachable with strong communication and customer service skills.
Eye for detail with a proactive attitude.
Comfortable with learning new tools, software and processes, regardless of your current tech experience.
Preferred Skills
Experience in customer service, marketing, sales, or box office roles within arts, culture or education sectors.
Proficiency in office programs (e.g. Word, Excel, Google Docs, Google Sheets, etc.)
A keen knowledge or interest in the education and/or arts & cultural sectors.
Who You Are
Friendly, approachable and passionate about education and the arts.
Ability to work both independently and as part of a team.
Eager to learn and grow in a fast-paced environment.
Open to developing skills in various areas such as marketing, sales, customer service and account management.
Training & Progression
We will provide the successful candidate with on-the-job training in all our specific systems and software.
We will also provide additional internal and external training on your key job areas such as sales and customer service communication.
There are then opportunities for growth and career progression within your areas of interest. This could include email marketing, digital advertising, reporting & analysis, social media, website content, design and account management.
Why Join Us?
Work with an agile and passionate team that’s committed to making a difference in the education sector.
Opportunities to develop your skills through both internal and external training.
Be part of a fast-growing company where your ideas and contributions will make a real impact.
Generous holidays, benefits and a flexible work environment that accommodates different needs and working styles.
Benefits
25 days plus bank holidays and Christmas.
Flexible working.
Company Pension Scheme.
Enhanced Maternity and Paternity package.
Access to a platform with 40+ benefits and services such as 24/7 private GP, Cycle2Work scheme, discounted gym membership and counselling.
Theatre, attraction & event tickets.
Commitment to Diversity and Inclusion
We are committed to building a diverse and inclusive workplace where everyone can thrive. We welcome applications from candidates of all backgrounds, abilities and experiences.
We also want to hear from candidates who have transferable skills and are willing to learn and grow within the role.
If you require any accommodations during the interview process or while working with us, please let us know. We are dedicated to providing flexible support tailored to your individual needs.
How to Apply
If you're excited about the prospect of helping teachers bring the arts into young people’s lives and want to grow with a company that's passionate about education, we’d love to hear from you!
To apply, please complete the form and submit your CV on the website below:
https://theschooltrip.co.uk/apply/
If you have any questions, would like more information on the role or would like to discuss alternative application methods, please contact tom@theschooltrip.co.uk.
Application deadline: Sunday 17th November 2024
Interview dates (online): w/c 25th November 2024
We believe school trips are one of the best ways to increase a young person’s arts & cultural engagement. So, our mission is to make school trips easier to help teachers give their students more life-changing experiences.
Since launching five years ago, we’ve partnered with hundreds of theatre companies, theatres, museums, galleries and attractions across the country to increase and improve their engagement directly with teachers.
If you're excited about the prospect of helping teachers bring the arts into young people’s lives and want to grow with a company that's passionate about education, we’d love to hear from you!
Role Overview
As our School Trip Coordinator, you'll be the first point of contact for teachers when they sign up. Your role will be to guide them through using the site, encourage them to attend our popular teacher events, answer questions and help them book their school trips.
You’ll play a key role in ensuring that our community of over 10,000 teachers feels supported and engaged. Ultimately helping us expand our reach and impact in the education sector.
Key Responsibilities
Assist teachers when they sign up to our platform, providing guidance on how to use the site.
Invite teachers to our teacher events, collate RSVPs and feedback.
Coordinate outreach campaigns to encourage bookings.
Respond to school trip enquiries from teachers, offering timely and friendly customer service.
Facilitate the booking process for school trips, ensuring a seamless experience for teachers.
Act as a liaison between teachers and our partner theatres, museums, galleries and attractions.
During school holidays and quiet periods, support the Director and Community Manager in website content management and developing strategies to engage and grow our teacher community.
Required Skills
Friendly and approachable with strong communication and customer service skills.
Eye for detail with a proactive attitude.
Comfortable with learning new tools, software and processes, regardless of your current tech experience.
Preferred Skills
Experience in customer service, marketing, sales, or box office roles within arts, culture or education sectors.
Proficiency in office programs (e.g. Word, Excel, Google Docs, Google Sheets, etc.)
A keen knowledge or interest in the education and/or arts & cultural sectors.
Who You Are
Friendly, approachable and passionate about education and the arts.
Ability to work both independently and as part of a team.
Eager to learn and grow in a fast-paced environment.
Open to developing skills in various areas such as marketing, sales, customer service and account management.
Training & Progression
We will provide the successful candidate with on-the-job training in all our specific systems and software.
We will also provide additional internal and external training on your key job areas such as sales and customer service communication.
There are then opportunities for growth and career progression within your areas of interest. This could include email marketing, digital advertising, reporting & analysis, social media, website content, design and account management.
Why Join Us?
Work with an agile and passionate team that’s committed to making a difference in the education sector.
Opportunities to develop your skills through both internal and external training.
Be part of a fast-growing company where your ideas and contributions will make a real impact.
Generous holidays, benefits and a flexible work environment that accommodates different needs and working styles.
Benefits
25 days plus bank holidays and Christmas.
Flexible working.
Company Pension Scheme.
Enhanced Maternity and Paternity package.
Access to a platform with 40+ benefits and services such as 24/7 private GP, Cycle2Work scheme, discounted gym membership and counselling.
Theatre, attraction & event tickets.
Commitment to Diversity and Inclusion
We are committed to building a diverse and inclusive workplace where everyone can thrive. We welcome applications from candidates of all backgrounds, abilities and experiences.
We also want to hear from candidates who have transferable skills and are willing to learn and grow within the role.
If you require any accommodations during the interview process or while working with us, please let us know. We are dedicated to providing flexible support tailored to your individual needs.
How to Apply
If you're excited about the prospect of helping teachers bring the arts into young people’s lives and want to grow with a company that's passionate about education, we’d love to hear from you!
To apply, please complete the form and submit your CV on the website below:
https://theschooltrip.co.uk/apply/
If you have any questions, would like more information on the role or would like to discuss alternative application methods, please contact tom@theschooltrip.co.uk.
Application deadline: Sunday 17th November 2024
Interview dates (online): w/c 25th November 2024