Dewislen
Warning Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.

Learning and Development Assistant

Manylion swydd
Dyddiad hysbysebu: 22 Hydref 2024
Cyflog: £26,000 i £28,000 bob blwyddyn
Oriau: Llawn Amser
Dyddiad cau: 06 Tachwedd 2024
Lleoliad: Aldgate, Central London
Gweithio o bell: Hybrid - gweithio o bell hyd at 4 ddiwrnod yr wythnos
Cwmni: Dementia UK
Math o swydd: Parhaol
Cyfeirnod swydd:

Crynodeb

Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.



Purpose of the job/About the role

Join the People team as a Learning and Development Assistant and play a key role in delivering high-quality administrative support to our Learning and Development team. You will provide a customer-focused service, ensuring the smooth running of our learning and development initiatives.

Working closely with the Learning and Development Manager and the wider team, you will help support the ongoing learning, development, and talent management processes at Dementia UK. Your role will include liaising with suppliers to schedule training sessions as part of our Learning Programme, as directed by the Learning and Development Manager. You will also monitor the Learning inbox, ensuring timely responses to queries. You’ll manage the learning request form, ensuring staff are enrolled in Learning Programme courses and escalating external requests to the Learning and Development Manager when necessary.

In addition, you will assist with the onboarding of new starters by setting them up on our learning platforms, such as LinkedIn Learning and iHasco. You will also support key policies and processes related to performance and feedback, including appraisals, 360 feedback, and our recognition scheme. This involves responding to first-line queries and escalating them where appropriate, as well as supporting the delivery of 360 feedback processes and our quarterly recognition awards.

To succeed in this role, you will possess exceptional customer service skills and have a strong understanding of meeting customer needs within a structured policy framework. You should have experience working with Microsoft Office 365 applications and ideally have prior experience working within a busy UK-based L&D, People, or HR team. Charity experience, as well as holding or working towards a CIPD qualification is a plus.

If this sounds like you, join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.



Our Culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equality, diversity and inclusion.

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

Dementia UK is a Disability Confident Employer. If you’d like support to make an application or to tell us you’re applying under the Disability Confident Scheme, contact recruitment@dementiauk.org.

Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd

Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.