Warning
Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.
HTC Adviser Trainee/Competent
| Dyddiad hysbysebu: | 15 Hydref 2024 |
|---|---|
| Cyflog: | £24,011.52 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | 25 days annual leave per year + bank/public holidays • My Staff Shop • Employee Assistance Programme • Welfare Loan Scheme • Buying and selling annual leave • Extra day annual leave for birthday • 2 duvet days per year • Incremental increases in annual leave for long service • Company sick pay scheme after probationary period • We pay for eye tests and provide up to £100 towards glasses if they are required for work. • Flexible working • Recruitment referral bonus scheme |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 14 Tachwedd 2024 |
| Lleoliad: | PO1 2GF |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 3 ddiwrnod yr wythnos |
| Cwmni: | Citizens Advice Solent East |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | CASE/HTC2024 |
Crynodeb
Citizens Advice Portsmouth are looking for Help to Claim Advisers to join our team.
As part of our Help to Claim team you will help people to make claims for Universal Credit through to their first payment. You will guide people through the claims process, offering them tailored support helping them to get to their first payment and ensuring that they are able to manage it when it is in payment. You will also assist claimants with matters such as carrying out benefits checks and form filling. You will also identify appropriate signpost/referrals for advice needs outside the scope of the project.
You will play a key role in ensuring clients receive good quality advice via telephone and digital channels and will contribute to team rotas, targets and KPI’s.
Whilst we can accommodate Help to Claim staff within the Portsmouth office, all Help to Claim team meetings and supervision are delivered remotely. If you are working from home, you will be provided with the equipment required.
The service is available from 8am – 6pm Monday to Friday, we offer between 30 and 37 hour contracts. Hours would be discussed with successful applicants.
For any queries, or to apply with cover letter and CV, please email hr@caportsmouth.org.uk.
Citizens Advice Portsmouth is a Real Living Wage, fully inclusive and disability confident employer.
As part of our Help to Claim team you will help people to make claims for Universal Credit through to their first payment. You will guide people through the claims process, offering them tailored support helping them to get to their first payment and ensuring that they are able to manage it when it is in payment. You will also assist claimants with matters such as carrying out benefits checks and form filling. You will also identify appropriate signpost/referrals for advice needs outside the scope of the project.
You will play a key role in ensuring clients receive good quality advice via telephone and digital channels and will contribute to team rotas, targets and KPI’s.
Whilst we can accommodate Help to Claim staff within the Portsmouth office, all Help to Claim team meetings and supervision are delivered remotely. If you are working from home, you will be provided with the equipment required.
The service is available from 8am – 6pm Monday to Friday, we offer between 30 and 37 hour contracts. Hours would be discussed with successful applicants.
For any queries, or to apply with cover letter and CV, please email hr@caportsmouth.org.uk.
Citizens Advice Portsmouth is a Real Living Wage, fully inclusive and disability confident employer.
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.