Warning
Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.
College Senior Advisor
| Dyddiad hysbysebu: | 08 Hydref 2024 |
|---|---|
| Cyflog: | £27,280 i £29,634 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | (for exceptional performers, there is scope for further progression up to £34,090 per annum) |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 23 Hydref 2024 |
| Lleoliad: | Derby, Derbyshire |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 2 ddiwrnod yr wythnos |
| Cwmni: | University of Derby |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 0291-24 |
Crynodeb
We have one simple promise – to make a positive impact. Through our ground-breaking research, teaching excellence and commitment to sustainable living, we are changing lives for the better.
The University of Derby is a modern university with a modern outlook. Everything we do is driven by delivering excellence and opportunities for our students, our staff and our region.
We have some of the best university facilities in the UK and achieve outstanding results for our teaching and research and have been awarded Gold in the prestigious Teaching Excellence Framework (TEF) 2023 – making it one of the top universities in the country recognised for its outstanding student experience and student outcomes.
Financially strong and seriously ambitious we offer our employees an inclusive culture that centres itself around staff wellbeing, where you can be confident you will receive all the help and encouragement you need to build a rewarding career with lots of opportunities to enhance your skills.
About the College/Department
As a College Senior Advisor you would be part of the wider Registry Team including working within the College Registry Operations Team and the Student Hub.
The Registry strives to provide an outstanding service to all our users and to be thought leaders in our fields of expertise, developing research informed practise. Registry teams work collaboratively with stakeholders to deliver a high-performance culture that promotes wellbeing, diversity and opportunity for all, supporting excellent student experience.
The University is committed to providing an inclusive student experience, which offers all students the opportunity to achieve to their full potential.
About the Role
Our College Senior Advisor makes a significant contribution to the student journey which can help them achieve their success. You will manage a team of advisors who will provide academic administration across a range of programmes, ensuring that effective processes are in place to provide an excellent experience for students. Being digitally focused you will use a range of technologies to support the inter site working of the Registry. You will also be comfortable with using technology to gather information to gain a clear understanding of the level of student engagement and performance on the programme with working knowledge of the wider services of the Registry to enable you to deliver a seamless service to students and staff.
You will be responsible for ensuring data quality within a right first-time ethos for all data within your business area, supported by an awareness and understanding of the data processed within your area, particularly any data classed as personal or sensitive.
Working together with colleagues in our academic colleges and professional services, we aim to provide a high-quality user experience for students and staff who support the student journey (admissions to graduation). Supporting our Student Hub offering support, advice and guidance on a variety of areas. We are committed to excellence and continuous improvement in all that we do and aim to provide a service that is fair, compliant, professional, and dynamic.
This role will be based at both our Kedleston Road and One Friar Gate Square campuses with opportunity to work at our Chesterfield campus on occasion.
About You
You will provide administration across the University, ensuring that effective processes are in place to deliver gold standard services consistently across the Colleges. Liaising across the Colleges and Registry, you will act as a contact point for staff and students providing advice, information, guidance and professional support services. The post holder will work with academic colleagues to deliver excellent student support and provide data and information to support student outcomes.
The role will require a high level of professionalism and empathy, strong communication skills and sound knowledge of university regulations, processes and support services. Registry staff will display positive attitudes, behaviours and attributes which support excellence, innovation and achievement. This is an interesting and varied role in a collaborative, adaptable team which has student support at its heart.
Benefits
Generous annual leave entitlement of 38 days inclusive of bank holidays and concessionary days (pro rata)
Local Government Pension Scheme
Suite of holistic wellbeing benefits and support including family-friendly policies, generous sick pay provision and comprehensive Employee Assistance Programme
Access to a variety of staff discounts at high street retailers
Discounted onsite gym
Discounted access to Devonshire Spa
Cycle to Work scheme
A flexible working environment
A commitment to personal and professional development
Key Contact
For further information and informal enquiries regarding the role, please contact Julie Eley, College Team Leader via j.eley@derby.ac.uk
For enquiries regarding your application and for sponsorship eligibility, please contact the recruitment team via recruitment@derby.ac.uk
The University is unable to sponsor the employment of international workers under the Skilled Worker route for this role; however, applications are welcome from candidates who are able to demonstrate an alternative right to work in the UK.
Please visit Applying from Overseas - How to apply for a job at the University of Derby - University of Derby for more information.
We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.
The University of Derby is a modern university with a modern outlook. Everything we do is driven by delivering excellence and opportunities for our students, our staff and our region.
We have some of the best university facilities in the UK and achieve outstanding results for our teaching and research and have been awarded Gold in the prestigious Teaching Excellence Framework (TEF) 2023 – making it one of the top universities in the country recognised for its outstanding student experience and student outcomes.
Financially strong and seriously ambitious we offer our employees an inclusive culture that centres itself around staff wellbeing, where you can be confident you will receive all the help and encouragement you need to build a rewarding career with lots of opportunities to enhance your skills.
About the College/Department
As a College Senior Advisor you would be part of the wider Registry Team including working within the College Registry Operations Team and the Student Hub.
The Registry strives to provide an outstanding service to all our users and to be thought leaders in our fields of expertise, developing research informed practise. Registry teams work collaboratively with stakeholders to deliver a high-performance culture that promotes wellbeing, diversity and opportunity for all, supporting excellent student experience.
The University is committed to providing an inclusive student experience, which offers all students the opportunity to achieve to their full potential.
About the Role
Our College Senior Advisor makes a significant contribution to the student journey which can help them achieve their success. You will manage a team of advisors who will provide academic administration across a range of programmes, ensuring that effective processes are in place to provide an excellent experience for students. Being digitally focused you will use a range of technologies to support the inter site working of the Registry. You will also be comfortable with using technology to gather information to gain a clear understanding of the level of student engagement and performance on the programme with working knowledge of the wider services of the Registry to enable you to deliver a seamless service to students and staff.
You will be responsible for ensuring data quality within a right first-time ethos for all data within your business area, supported by an awareness and understanding of the data processed within your area, particularly any data classed as personal or sensitive.
Working together with colleagues in our academic colleges and professional services, we aim to provide a high-quality user experience for students and staff who support the student journey (admissions to graduation). Supporting our Student Hub offering support, advice and guidance on a variety of areas. We are committed to excellence and continuous improvement in all that we do and aim to provide a service that is fair, compliant, professional, and dynamic.
This role will be based at both our Kedleston Road and One Friar Gate Square campuses with opportunity to work at our Chesterfield campus on occasion.
About You
You will provide administration across the University, ensuring that effective processes are in place to deliver gold standard services consistently across the Colleges. Liaising across the Colleges and Registry, you will act as a contact point for staff and students providing advice, information, guidance and professional support services. The post holder will work with academic colleagues to deliver excellent student support and provide data and information to support student outcomes.
The role will require a high level of professionalism and empathy, strong communication skills and sound knowledge of university regulations, processes and support services. Registry staff will display positive attitudes, behaviours and attributes which support excellence, innovation and achievement. This is an interesting and varied role in a collaborative, adaptable team which has student support at its heart.
Benefits
Generous annual leave entitlement of 38 days inclusive of bank holidays and concessionary days (pro rata)
Local Government Pension Scheme
Suite of holistic wellbeing benefits and support including family-friendly policies, generous sick pay provision and comprehensive Employee Assistance Programme
Access to a variety of staff discounts at high street retailers
Discounted onsite gym
Discounted access to Devonshire Spa
Cycle to Work scheme
A flexible working environment
A commitment to personal and professional development
Key Contact
For further information and informal enquiries regarding the role, please contact Julie Eley, College Team Leader via j.eley@derby.ac.uk
For enquiries regarding your application and for sponsorship eligibility, please contact the recruitment team via recruitment@derby.ac.uk
The University is unable to sponsor the employment of international workers under the Skilled Worker route for this role; however, applications are welcome from candidates who are able to demonstrate an alternative right to work in the UK.
Please visit Applying from Overseas - How to apply for a job at the University of Derby - University of Derby for more information.
We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.