Warning
Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.
Proton Beam Therapy Receptionist/Concierge
| Dyddiad hysbysebu: | 03 Hydref 2024 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £31,944 - £34,937 per annum inclusive of HCAS |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 02 Tachwedd 2024 |
| Lleoliad: | London, WC1E 6AS |
| Cwmni: | University College London Hospital |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 6693506/309-UCLH-4827-A |
Crynodeb
A Vacancy at University College London Hospitals NHS Foundation Trust.
This post offers an exciting opportunity to join the proton beam therapy (PBT) service at UCLH. The postholder will play a key role in providing a good service to patients. They will be responsible for checking patients in for their appointment, updating them on any delays and outcoming appointments. They will also be responsible for booking interpreters and transport when required.
This position will also have a strong focus on delivering an excellent patient experience. As many PBT patients will be travelling in from different parts of the country, this role will help support them settling in by providing information on the local area, and potential activities they can do. Many of the patients will be coming in daily for a five to six week period, so they will be able to get to know them, and help them feel at home in London. The successful applicant will therefore need to have good communication and customer service skills.
To provide comprehensive administrative and reception services to the PBT department, ensuring the highest quality standards and exceptional service to patients and their families. This includes greeting patients courteously, managing check-ins via ARIA and EPIC systems, maintaining a tidy waiting area, and offering non-clinical advice and support. The role involves effective communication to address patient queries, update waiting times, and ensure patient appointments are coordinated smoothly. Additionally, the position requires maintaining confidentiality, assisting with departmental tasks, and participating in the training of new receptionists. Flexibility and a caring attitude are essential to ensure patients feel welcomed.
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
• National Hospital for Neurology and Neurosurgery
• Royal National ENT and Eastman Dental Hospitals
• University College Hospital Grafton Way Building
• Royal London Hospital for Integrated Medicine
• University College Hospital Macmillan Cancer Centre
• The Hospital for Tropical Diseases
• University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological,gastrointestinaland oral disease. It has world class support services including critical care, imaging, nuclearmedicineand pathology.
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
For the full Person Specification and more informationregardingthe main responsibilities of this role, please refer to the attached Job Description.
Come and bea part of the best NHS trust in England to work for, according to our staff*
UCLH top trust to work at in England – for the second year running! : University College London Hospitals NHS Foundation Trust
*In the most recentNHS staff surveyUCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the second year in a row.
UCLH top trust to work at in England – for the second yearrunning!University College London Hospitals NHS Foundation Trust.
Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.
This vacancy has been advertised in accordance with the new NHS pay rate which will take effect from autumn 2024. Please note if your employment starts before the 24/25 pay scales are implemented you will be paid under the 23/24 pay scales and any backpay will be adjusted accordingly. Further information can be found at https://www.nhsemployers.org/articles/pay-scales-202425
This advert closes on Thursday 17 Oct 2024
This post offers an exciting opportunity to join the proton beam therapy (PBT) service at UCLH. The postholder will play a key role in providing a good service to patients. They will be responsible for checking patients in for their appointment, updating them on any delays and outcoming appointments. They will also be responsible for booking interpreters and transport when required.
This position will also have a strong focus on delivering an excellent patient experience. As many PBT patients will be travelling in from different parts of the country, this role will help support them settling in by providing information on the local area, and potential activities they can do. Many of the patients will be coming in daily for a five to six week period, so they will be able to get to know them, and help them feel at home in London. The successful applicant will therefore need to have good communication and customer service skills.
To provide comprehensive administrative and reception services to the PBT department, ensuring the highest quality standards and exceptional service to patients and their families. This includes greeting patients courteously, managing check-ins via ARIA and EPIC systems, maintaining a tidy waiting area, and offering non-clinical advice and support. The role involves effective communication to address patient queries, update waiting times, and ensure patient appointments are coordinated smoothly. Additionally, the position requires maintaining confidentiality, assisting with departmental tasks, and participating in the training of new receptionists. Flexibility and a caring attitude are essential to ensure patients feel welcomed.
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
• National Hospital for Neurology and Neurosurgery
• Royal National ENT and Eastman Dental Hospitals
• University College Hospital Grafton Way Building
• Royal London Hospital for Integrated Medicine
• University College Hospital Macmillan Cancer Centre
• The Hospital for Tropical Diseases
• University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological,gastrointestinaland oral disease. It has world class support services including critical care, imaging, nuclearmedicineand pathology.
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
For the full Person Specification and more informationregardingthe main responsibilities of this role, please refer to the attached Job Description.
Come and bea part of the best NHS trust in England to work for, according to our staff*
UCLH top trust to work at in England – for the second year running! : University College London Hospitals NHS Foundation Trust
*In the most recentNHS staff surveyUCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the second year in a row.
UCLH top trust to work at in England – for the second yearrunning!University College London Hospitals NHS Foundation Trust.
Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.
This vacancy has been advertised in accordance with the new NHS pay rate which will take effect from autumn 2024. Please note if your employment starts before the 24/25 pay scales are implemented you will be paid under the 23/24 pay scales and any backpay will be adjusted accordingly. Further information can be found at https://www.nhsemployers.org/articles/pay-scales-202425
This advert closes on Thursday 17 Oct 2024
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.