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Housing Resolution Officer (Scale 6)
| Posting date: | 27 September 2024 |
|---|---|
| Salary: | £17.54 per hour |
| Hours: | Full time |
| Closing date: | 11 October 2024 |
| Location: | Enfield, London |
| Remote working: | On-site only |
| Company: | Ben Recruitment Ltd |
| Job type: | Contract |
| Job reference: | BRRQ1354105092024 |
Summary
Housing Resolution Officer (Scale 6)
Description
We are seeking a dedicated and detail-oriented Housing Resolution Officer (Scale 6) to join our dynamic team. This pivotal role involves working with a diverse range of housing issues, providing expert advice and support to clients in need of assistance. As a Housing Resolution Officer, you will play a crucial role in addressing housing challenges, facilitating solutions, and ensuring that individuals and families have access to safe and secure living conditions. Your work will directly impact the community by helping clients navigate complex housing situations, understanding their rights and responsibilities, and informing them of available resources and assistance programs. You will liaise with various stakeholders including landlords, tenants, and community organizations to foster collaboration and ensure smooth resolution processes. The ideal candidate will possess strong communication and negotiation skills, as well as a compassionate approach to client service. A solid understanding of housing legislation and local housing policies is essential for success in this role. If you are passionate about making a difference in people's lives and have the skills to effectively resolve housing disputes, we encourage you to apply and become an integral part of our team.
Responsibilities
Assist clients in resolving housing-related issues and disputes.
Conduct thorough assessments of individual cases and determine appropriate support services.
Provide advice on tenant rights and available housing options.
Collaborate with landlords and tenants to negotiate resolutions and settlements.
Maintain accurate and up-to-date case documentation and records.
Develop and deliver workshops and informational sessions on housing rights and resources.
Work closely with local agencies and organizations to facilitate client referrals and support.
Requirements
Bachelor's degree in social work, public policy, or a related field.
Minimum of 2 years experience in housing assistance or social services.
Strong understanding of housing laws and tenant rights.
Excellent interpersonal and communication skills, both written and verbal.
Ability to manage caseloads effectively and prioritize tasks under pressure.
Proficient in using case management software and Microsoft Office Suite.
Compassionate approach to client service with a focus on problem-solving.
Hours Per Week: 35.00
Start Time: 09:00
End Time: 17:00
Pay Per Hour: £17.54
Location: Enfield, London
Should you wish to apply for this job opportunity, please, send an up to date CV.
Description
We are seeking a dedicated and detail-oriented Housing Resolution Officer (Scale 6) to join our dynamic team. This pivotal role involves working with a diverse range of housing issues, providing expert advice and support to clients in need of assistance. As a Housing Resolution Officer, you will play a crucial role in addressing housing challenges, facilitating solutions, and ensuring that individuals and families have access to safe and secure living conditions. Your work will directly impact the community by helping clients navigate complex housing situations, understanding their rights and responsibilities, and informing them of available resources and assistance programs. You will liaise with various stakeholders including landlords, tenants, and community organizations to foster collaboration and ensure smooth resolution processes. The ideal candidate will possess strong communication and negotiation skills, as well as a compassionate approach to client service. A solid understanding of housing legislation and local housing policies is essential for success in this role. If you are passionate about making a difference in people's lives and have the skills to effectively resolve housing disputes, we encourage you to apply and become an integral part of our team.
Responsibilities
Assist clients in resolving housing-related issues and disputes.
Conduct thorough assessments of individual cases and determine appropriate support services.
Provide advice on tenant rights and available housing options.
Collaborate with landlords and tenants to negotiate resolutions and settlements.
Maintain accurate and up-to-date case documentation and records.
Develop and deliver workshops and informational sessions on housing rights and resources.
Work closely with local agencies and organizations to facilitate client referrals and support.
Requirements
Bachelor's degree in social work, public policy, or a related field.
Minimum of 2 years experience in housing assistance or social services.
Strong understanding of housing laws and tenant rights.
Excellent interpersonal and communication skills, both written and verbal.
Ability to manage caseloads effectively and prioritize tasks under pressure.
Proficient in using case management software and Microsoft Office Suite.
Compassionate approach to client service with a focus on problem-solving.
Hours Per Week: 35.00
Start Time: 09:00
End Time: 17:00
Pay Per Hour: £17.54
Location: Enfield, London
Should you wish to apply for this job opportunity, please, send an up to date CV.