Repairs Planner
| Dyddiad hysbysebu: | 26 Medi 2024 |
|---|---|
| Cyflog: | £16.5 yr awr |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 26 Hydref 2024 |
| Lleoliad: | W6 9EA |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Build Recruitment |
| Math o swydd: | Dros dro |
| Cyfeirnod swydd: | 31850M-9788 |
Crynodeb
Repairs Planner
Location: Hammersmith
Term: Full time / temp to perm
Salary: £16.50ph umbrella rate
Hiring ASAP /Available Positions: 1
Description of role: Responsible for responding to resident repair requests by call and email, diagnosing the repair to allocate appointments to the in house and/or subcontracted workforce. Ensure both the customer and the client receives an excellent standard of customer service
Day to Day:
• Check the system for emergencies and manage within a timely manner to ensure targets are meet
• Respond to telephone variations by seeking approval from duty surveyor so operatives may continue on the site through to completion
• Provide a high quality service to our client on a face to face basis
• Working within a team to achieve goals and targets achieving daily targets of a minimum of 60 allocations each day of new orders
Essential Criteria
• Experience in planning/scheduling jobs using planning system.
• Understanding of the various trades and jobs normally allocated to direct labour staff or subcontractors
• Understanding the importance of reducing Work-in-Progress - Jeopardy planning, Further Works management, applying of extension of times
• Experience of trade job durations
• Experience of health and safety considerations when planning e.g. asbestos
• No hybrid working, must be able to work from amin office located in Brixton
• Good level of written English e.g. ability to rite responses to complaints
• Good computer skills
• Good communication skills e.g. ability to communicate with different stakeholders at different levels to conclude / close jobs
• Passionate about service delivery and customer satisfaction.
If you are interested in this position, please apply with your CV today or call Leah Seber at Build Recruitment to discus more details.
Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.