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Support Worker - Rapid Response Outreach Team / Transport for London
| Posting date: | 25 September 2024 |
|---|---|
| Salary: | £30,859 per year |
| Additional salary information: | We contribute 6.5% to your pension when you contribute 1.5% and offer 29 days annual leave. |
| Hours: | Full time |
| Closing date: | 06 October 2024 |
| Location: | London, UK |
| Remote working: | Fully remote |
| Company: | Thames Reach |
| Job type: | Permanent |
| Job reference: | SWRROTTFL - 0924 |
Summary
Role: Support Worker – Rapid Response (Transport for London)
Salary: £30,859 per annum
Hours: 37.5 per week
Location: Pan-London
Closing date: 05/10/2024
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Support Worker, we’ll make the best use of all your understanding, compassion and commitment.
About us…
Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more then 12,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
We are looking for a Support Worker to join the Rapid Response Outreach Team supporting rough sleepers on the TFL public transport network across London.
Thames Reach’s Outreach teams operate across London and help those who are rough sleeping to find routes away from the street. The teams respond to referrals and work flexibly to reach London’s most vulnerable. Individuals are assessed to identify their support needs and support plans are created, including work to obtain identification, access health services and refer to other specialist agencies, including those with immigration issues. Thames Reach welcomes applications from people with transferable skills.
You will be:
.Responding to referrals and reports of rough sleeping activity across the TfL public transport network and providing support with monitoring hotspot sites such as stations and bus garages.
.Regular hours will be between 9am-5pm but weekly outreach shifts will also be required outside normal office hours (after 8PM or before 6AM).
.Work alongside more senior colleagues to identify the fastest and most appropriate routes away from the streets.
.Manage a small caseload of clients and provide short term interventions, linking them into local services and supporting with accommodation.
.Must be able to drive and hold a clean full driving licence for at least a year.
.Maintain and support relationships with partner agencies
.Accurately record all work completed within given timeframes
The successful candidate will require a UK driving licence you’ve held for over a year with no more than 3 points and be over 25 years of age.
With the help of our experienced senior staff and management, you will be supported and trained to use your strong communication and creative problem-solving skills, to enable you to create and deliver options for people where these may be hard to find. You will receive regular supervision from experienced staff who will both guide your work and encourage and facilitate your personal development.
To succeed as the Support Worker, you will have:
.A strong commitment to providing a high standard of service
.A good understanding of working with people who have a history of rough sleeping or vulnerable adults and supporting them to access services
.Excellent organisation and time management skills in order to remain strongly outcome focused, with the ability to complete tasks promptly and efficiently
.Good communication skills and confidence in public speaking when representing Thames Reach externally
.The ability to work well within a team
.A mature and thoughtful approach to equal opportunities and diversity in service provision
We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:
.Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
.Pension – we contribute 6.5% to your pension when you contribute 1.5%.
.Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
.Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
.Life assurance – four times your annual salary and critical illness cover.
.Other benefits including interest free season ticket and cycle to work loans.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
To apply visit our website and complete our application form.
For further information please contact, Julia, Service Manager at Julia.Henman@thamesreach.org.uk
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Salary: £30,859 per annum
Hours: 37.5 per week
Location: Pan-London
Closing date: 05/10/2024
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Support Worker, we’ll make the best use of all your understanding, compassion and commitment.
About us…
Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more then 12,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
We are looking for a Support Worker to join the Rapid Response Outreach Team supporting rough sleepers on the TFL public transport network across London.
Thames Reach’s Outreach teams operate across London and help those who are rough sleeping to find routes away from the street. The teams respond to referrals and work flexibly to reach London’s most vulnerable. Individuals are assessed to identify their support needs and support plans are created, including work to obtain identification, access health services and refer to other specialist agencies, including those with immigration issues. Thames Reach welcomes applications from people with transferable skills.
You will be:
.Responding to referrals and reports of rough sleeping activity across the TfL public transport network and providing support with monitoring hotspot sites such as stations and bus garages.
.Regular hours will be between 9am-5pm but weekly outreach shifts will also be required outside normal office hours (after 8PM or before 6AM).
.Work alongside more senior colleagues to identify the fastest and most appropriate routes away from the streets.
.Manage a small caseload of clients and provide short term interventions, linking them into local services and supporting with accommodation.
.Must be able to drive and hold a clean full driving licence for at least a year.
.Maintain and support relationships with partner agencies
.Accurately record all work completed within given timeframes
The successful candidate will require a UK driving licence you’ve held for over a year with no more than 3 points and be over 25 years of age.
With the help of our experienced senior staff and management, you will be supported and trained to use your strong communication and creative problem-solving skills, to enable you to create and deliver options for people where these may be hard to find. You will receive regular supervision from experienced staff who will both guide your work and encourage and facilitate your personal development.
To succeed as the Support Worker, you will have:
.A strong commitment to providing a high standard of service
.A good understanding of working with people who have a history of rough sleeping or vulnerable adults and supporting them to access services
.Excellent organisation and time management skills in order to remain strongly outcome focused, with the ability to complete tasks promptly and efficiently
.Good communication skills and confidence in public speaking when representing Thames Reach externally
.The ability to work well within a team
.A mature and thoughtful approach to equal opportunities and diversity in service provision
We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:
.Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
.Pension – we contribute 6.5% to your pension when you contribute 1.5%.
.Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
.Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
.Life assurance – four times your annual salary and critical illness cover.
.Other benefits including interest free season ticket and cycle to work loans.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
To apply visit our website and complete our application form.
For further information please contact, Julia, Service Manager at Julia.Henman@thamesreach.org.uk
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.