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Volunteer & Training Manager
| Dyddiad hysbysebu: | 16 Medi 2024 |
|---|---|
| Cyflog: | £25,987 bob blwyddyn, pro rata |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 16 Hydref 2024 |
| Lleoliad: | s73 8HA |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 1 diwrnod yr wythnos |
| Cwmni: | Fareshare Yorkshire |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: |
Crynodeb
The Volunteer and Training Manager will provide vital support to all areas of the Charity’s work to achieve our vision. We are looking for someone dynamic and engaging, with excellent communication and volunteer management skills, as well as a commitment to delivering a high-quality training standard. In addition to working with the team in FareShare Yorkshire you will also work closely with the FareShare National Volunteering Team. You will work together to provide a consistent volunteer experience across the FareShare network, which is enjoyable, rewarding and safe for our volunteers. You will ensure that the highest standards of health and safety are observed and executed including the health and safety of the Employees, Visitors, Volunteers and any other individual onsite at any Fareshare Yorkshire site.
Volunteer & Training Manager Responsibilities:
Volunteer recruitment
• Develop and implement a volunteer recruitment strategy that will deliver an extensive pool of diverse and engaged volunteers to ensure the operational needs of FareShare Yorkshire are met in a timely manner.
• Recruit, build and maintain relationships with a wide range of regional volunteer sources, ensuring regular engagement leading to long term partnerships.
• Regular liaison with the FareShare National Volunteering Team to capitalise on national initiatives.
Volunteer engagement and communication strategies
• Develop and deliver a FareShare Yorkshire engagement programme that ensures all volunteers have a rewarding experience, whilst effectively contributing to FareShare Yorkshire’s overall development
• Promote volunteering, internally and externally and ensure that the impact of volunteers is celebrated.
• Deliver the FareShare Yorkshire volunteer induction to maximise the engagement and contribution of each volunteer.
Training Management
• Develop and deliver volunteer & staff training, which ensures everyone can meet their potential and complete their roles effectively and safely.
• Conduct the full safety induction of all Employees, Visitors and Volunteers including record keeping across all Fareshare Yorkshire sites.
• Design, delivery and development of all training materials including accredited training, ensuring that it meets legal and recommended requirements as per the relevant industry standards.
• Maintain, manage and distribute the PPE stock across all Fareshare Yorkshire sites.
• Promote and conduct the general legal responsibilities under the Health and Safety at work act.
• Be responsible for the successful delivery of employability programmes
Policies and procedures
• Implement volunteer management policies and procedures in line with guidance from the FareShare National Volunteering Team.
• Develop new volunteering policies and procedures in collaboration with the FareShare National Volunteering Team.
Making FareShare a destination for volunteering
• Enhance the experience of volunteering by delivering robust policies, together with effective engagement and communication programmes, so that volunteers enjoy what they do and can feel proud of their contribution and become ambassadors.
• Liaise with FareShare Nationals Marketing & Volunteering Teams to promote and publicise case studies and examples of volunteer success stories.
• To engage with other FareShare Regional Centres and the FareShare National Volunteering Team on a quarterly basis to deliver UK wide volunteering activity and share good practice.
• Work alongside the FareShare National Volunteering Team to evaluate volunteer experience and establish annual benchmarks for the FareShare Network, including volunteer satisfaction, conversion, retention, training, etc. This will be used for development of recruitment and engagement strategies.
Person Specification Experience
• Developing and delivering successful volunteer recruitment, training and engagement programmes.
• Building relationships with external organisations and associations to create and promote volunteering programmes.
• Managing projects and associated budgets.
• Monitoring and evaluation of volunteer programmes.
• Reporting on volunteer programme metrics
• Experience of working with volunteers / adults with additional support needs (Desirable).
• Experience of delivering effective marketing and communications campaigns (Desirable).
• Experience of using volunteer management systems (Desirable)
• Experience with delivering training to individuals and groups at all levels.
Skills and abilities
• Knowledge of the needs and experiences of volunteers from a diverse range of backgrounds.
• Knowledge of volunteer management good practice
• Able to establish and maintain appropriate systems for the management and accurate recording of volunteer programmes.
• Strong communication and interpersonal skills, with the ability to deal with people at all levels
• Proven ability to build successful, productive business relationships, both internal and external
• Enthusiastic and self-motivated with excellent team-working skills.
• Ability to use own initiative, working independently.
• Strong presentation skills to promote FareShare as a destination for volunteering.
• Good time management with ability to manage workloads, set priorities and meet deadlines.
• Excellent organisational skills and recordkeeping management.
• IT literacy, in particular of using Microsoft applications (Outlook, Word, Excel and PowerPoint).
Competencies and behaviours
• A commitment to equal opportunities and safeguarding.
• An understanding of, and enthusiasm for, FareShare Yorkshire’s mission and strategy.
• A commitment to continuous professional development.
• An empathy with volunteers and an understanding of their needs.
• Flexible and non-judgemental approach to people and work.
Volunteer & Training Manager Responsibilities:
Volunteer recruitment
• Develop and implement a volunteer recruitment strategy that will deliver an extensive pool of diverse and engaged volunteers to ensure the operational needs of FareShare Yorkshire are met in a timely manner.
• Recruit, build and maintain relationships with a wide range of regional volunteer sources, ensuring regular engagement leading to long term partnerships.
• Regular liaison with the FareShare National Volunteering Team to capitalise on national initiatives.
Volunteer engagement and communication strategies
• Develop and deliver a FareShare Yorkshire engagement programme that ensures all volunteers have a rewarding experience, whilst effectively contributing to FareShare Yorkshire’s overall development
• Promote volunteering, internally and externally and ensure that the impact of volunteers is celebrated.
• Deliver the FareShare Yorkshire volunteer induction to maximise the engagement and contribution of each volunteer.
Training Management
• Develop and deliver volunteer & staff training, which ensures everyone can meet their potential and complete their roles effectively and safely.
• Conduct the full safety induction of all Employees, Visitors and Volunteers including record keeping across all Fareshare Yorkshire sites.
• Design, delivery and development of all training materials including accredited training, ensuring that it meets legal and recommended requirements as per the relevant industry standards.
• Maintain, manage and distribute the PPE stock across all Fareshare Yorkshire sites.
• Promote and conduct the general legal responsibilities under the Health and Safety at work act.
• Be responsible for the successful delivery of employability programmes
Policies and procedures
• Implement volunteer management policies and procedures in line with guidance from the FareShare National Volunteering Team.
• Develop new volunteering policies and procedures in collaboration with the FareShare National Volunteering Team.
Making FareShare a destination for volunteering
• Enhance the experience of volunteering by delivering robust policies, together with effective engagement and communication programmes, so that volunteers enjoy what they do and can feel proud of their contribution and become ambassadors.
• Liaise with FareShare Nationals Marketing & Volunteering Teams to promote and publicise case studies and examples of volunteer success stories.
• To engage with other FareShare Regional Centres and the FareShare National Volunteering Team on a quarterly basis to deliver UK wide volunteering activity and share good practice.
• Work alongside the FareShare National Volunteering Team to evaluate volunteer experience and establish annual benchmarks for the FareShare Network, including volunteer satisfaction, conversion, retention, training, etc. This will be used for development of recruitment and engagement strategies.
Person Specification Experience
• Developing and delivering successful volunteer recruitment, training and engagement programmes.
• Building relationships with external organisations and associations to create and promote volunteering programmes.
• Managing projects and associated budgets.
• Monitoring and evaluation of volunteer programmes.
• Reporting on volunteer programme metrics
• Experience of working with volunteers / adults with additional support needs (Desirable).
• Experience of delivering effective marketing and communications campaigns (Desirable).
• Experience of using volunteer management systems (Desirable)
• Experience with delivering training to individuals and groups at all levels.
Skills and abilities
• Knowledge of the needs and experiences of volunteers from a diverse range of backgrounds.
• Knowledge of volunteer management good practice
• Able to establish and maintain appropriate systems for the management and accurate recording of volunteer programmes.
• Strong communication and interpersonal skills, with the ability to deal with people at all levels
• Proven ability to build successful, productive business relationships, both internal and external
• Enthusiastic and self-motivated with excellent team-working skills.
• Ability to use own initiative, working independently.
• Strong presentation skills to promote FareShare as a destination for volunteering.
• Good time management with ability to manage workloads, set priorities and meet deadlines.
• Excellent organisational skills and recordkeeping management.
• IT literacy, in particular of using Microsoft applications (Outlook, Word, Excel and PowerPoint).
Competencies and behaviours
• A commitment to equal opportunities and safeguarding.
• An understanding of, and enthusiasm for, FareShare Yorkshire’s mission and strategy.
• A commitment to continuous professional development.
• An empathy with volunteers and an understanding of their needs.
• Flexible and non-judgemental approach to people and work.