Warning
Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.
Service Desk Analyst
| Dyddiad hysbysebu: | 13 Medi 2024 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | Competitive |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 13 Hydref 2024 |
| Lleoliad: | Birmingham, B45 9PZ |
| Cwmni: | Compass Group |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 170052 |
Crynodeb
We\\'re currently recruiting a dedicated Service Desk Analyst to help ensure the smooth running of the operations in Compass Group UK on a full time basis, contracted to 40 hours per week.As a Service Desk Analyst, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here\\'s an idea of what your shift pattern will be:
Here\\'s an idea of what your shift pattern will be:
- Mon: Full-time (Days)
- Tues: Full-time (Days)
- Weds: Full-time (Days)
- Thurs: Full-time (Days)
- Fri: Full-time (Days)
- Sat:
- Sun:
- Resolve issues in a timely and professional manner
- Provide a consistent, professional face for the programme
- Work with cross-functional teams to ensure issues are accurately identified and resolved
- Identify and escalate any risks and issues where appropriate.
- Record learnings, cross training, and knowledge share within the Our Time team to ensure legacy from development
- Support communication with sites and sectors
Experience & Qualifications
- Experience of working with Infor or similar WFM application environment
- Project Management
- Technical knowledge of performance management systems and administration
- Cross sector operational experience in a contract catering, or TUPE environment
- Driven for continuous improvement
- Strong communication abilities