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Admin Assistant
| Posting date: | 13 September 2024 |
|---|---|
| Salary: | £11.54 per year |
| Hours: | Part time |
| Closing date: | 13 October 2024 |
| Location: | Bowbrook Fradley WS13 8PG |
| Company: | GreenSquareAccord |
| Job type: | Permanent |
| Job reference: | 14897AMaccord |
Summary
Job Title - Admin Assistant (Weekends)
Location -Bowbrook, Fradley, WS13 8PG
Hourly Rate - £11.54per hour
Contract Type - Permanent
Hours - 15 hours per week
Shift Pattern: Saturday 7.5hrsand Sunday 7.5hrsevery weekend or Saturday 5 hrs, Sunday 5hrs and a weekday for 5 hours.
About the service
Bowbrook is a unique care model that utilises our significant experience and expertise of working with people with dementia; every aspect of Bowbrook has been specifically designed and built to provide the very best care and support. Our specialist care team delivers personalised, high quality care in line with the Eden Alternative Philosophy. This is an internationally recognised care model that transforms care environments into a home environment. It focuses on person-centred care, promoting engagement and activities to eliminate loneliness, helplessness, and boredom.
KEY RESPONSIBILITIES:
The successful Admin Assistant will be responsible for monitoring, managing and maintaining our home care computer systems; Staff Plan and CM2000. Experience of using these systems is not essential as full training will be provided.
You will use these systems to ensure any customer alerts are dealt with appropriately and the Commissioner Portal is monitored in line with our contractual requirements. As an Admin Assistant, you will deal with any requests for staff cover, care contracts and record on Staff Plan and CM2000 accordingly.
You will need to work well under pressure, communicate effectively and have excellent attention to detail as you must be able to record information accurately.
You will deal with telephone, email and face to face enquiries you will be connecting with people (staff, residents, visitors etc.) on a daily basis and we need someone who has excellent communication skills in order to deliver the best possible service and day to day administrative tasks including filing, photocopying, taking and responding to messages and care plan auditing.
About us
GreenSquareAccord is one of the biggest social housing and care providers in England, we provide care and support to some of the most vulnerable people in society. This includes older people`s residential care, Specialist dementia care, Mental health nursing and supported housing for people with learning disabilities, with over 25 years` experience in over 100 care schemes, providing three million hours of care each year - GreenSquareAccord provides a hugely rewarding place to work.
Our purpose
We are proud to be able to support tens of thousands of people across England by providing affordable housing and care to help people live independently.
Our focus is on building better lives. Everything we do is about people - whether that`s providing a good quality, safe home or providing care which helps someone to live an independent life.
Our colleagues live and breathe this social purpose and we need great people, with skills across a range of disciplines, to make this happen.
Working for GreenSquareAccord gives you the chance to bring your skills and expertise and make a real difference. It doesn`t matter which role you are considering applying for, your work will help thousands of people build a better life.
The GSA Way
We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way.
A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is.
Our five core commitments are:
We believe our customer is everything.We are one team.We are supportive and caring.We are business-minded for social purpose.We are curious and ambitious.
You can read more about the GSA Way in our recruitment pack.
Benefits
In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes annual holiday entitlement (plus statutory bank holidays); a defined contribution pension scheme; trust based flexible working and a Confidential Employee Assistance Programme (EAP).
How to apply
If you wish to apply for this role, please email a copy of your up to date CV to Recruitment.mailbox@greensquareaccord.co.uk
All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy.
GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment, or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview.
If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.
Location -Bowbrook, Fradley, WS13 8PG
Hourly Rate - £11.54per hour
Contract Type - Permanent
Hours - 15 hours per week
Shift Pattern: Saturday 7.5hrsand Sunday 7.5hrsevery weekend or Saturday 5 hrs, Sunday 5hrs and a weekday for 5 hours.
About the service
Bowbrook is a unique care model that utilises our significant experience and expertise of working with people with dementia; every aspect of Bowbrook has been specifically designed and built to provide the very best care and support. Our specialist care team delivers personalised, high quality care in line with the Eden Alternative Philosophy. This is an internationally recognised care model that transforms care environments into a home environment. It focuses on person-centred care, promoting engagement and activities to eliminate loneliness, helplessness, and boredom.
KEY RESPONSIBILITIES:
The successful Admin Assistant will be responsible for monitoring, managing and maintaining our home care computer systems; Staff Plan and CM2000. Experience of using these systems is not essential as full training will be provided.
You will use these systems to ensure any customer alerts are dealt with appropriately and the Commissioner Portal is monitored in line with our contractual requirements. As an Admin Assistant, you will deal with any requests for staff cover, care contracts and record on Staff Plan and CM2000 accordingly.
You will need to work well under pressure, communicate effectively and have excellent attention to detail as you must be able to record information accurately.
You will deal with telephone, email and face to face enquiries you will be connecting with people (staff, residents, visitors etc.) on a daily basis and we need someone who has excellent communication skills in order to deliver the best possible service and day to day administrative tasks including filing, photocopying, taking and responding to messages and care plan auditing.
About us
GreenSquareAccord is one of the biggest social housing and care providers in England, we provide care and support to some of the most vulnerable people in society. This includes older people`s residential care, Specialist dementia care, Mental health nursing and supported housing for people with learning disabilities, with over 25 years` experience in over 100 care schemes, providing three million hours of care each year - GreenSquareAccord provides a hugely rewarding place to work.
Our purpose
We are proud to be able to support tens of thousands of people across England by providing affordable housing and care to help people live independently.
Our focus is on building better lives. Everything we do is about people - whether that`s providing a good quality, safe home or providing care which helps someone to live an independent life.
Our colleagues live and breathe this social purpose and we need great people, with skills across a range of disciplines, to make this happen.
Working for GreenSquareAccord gives you the chance to bring your skills and expertise and make a real difference. It doesn`t matter which role you are considering applying for, your work will help thousands of people build a better life.
The GSA Way
We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way.
A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is.
Our five core commitments are:
We believe our customer is everything.We are one team.We are supportive and caring.We are business-minded for social purpose.We are curious and ambitious.
You can read more about the GSA Way in our recruitment pack.
Benefits
In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes annual holiday entitlement (plus statutory bank holidays); a defined contribution pension scheme; trust based flexible working and a Confidential Employee Assistance Programme (EAP).
How to apply
If you wish to apply for this role, please email a copy of your up to date CV to Recruitment.mailbox@greensquareaccord.co.uk
All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy.
GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment, or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview.
If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.