Warning
Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.
Customer Service Executive
| Dyddiad hysbysebu: | 05 Medi 2024 |
|---|---|
| Cyflog: | £37,000 i £39,000 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 05 Hydref 2024 |
| Lleoliad: | Thomas Bros Top Farm Shefford Road, Beadlow, Shefford, England, SG17 5PL |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | BEADLOW MOTORS LTD |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: |
Crynodeb
Beadlow Motors Ltd, a rapidly growing automobile dealership in the UK, is actively seeking a dynamic and customer-focused Customer Service Executive to join our vibrant team. Renowned for our expansive and premium selection of pre-owned vehicles, we pride ourselves on providing our customers with unbeatable prices and exceptional customer service, setting us apart in the market.
Main duties include:
• Manage inbound calls, emails, and face-to-face inquiries, providing detailed information about Beadlow Motors products and services.
• Schedule and confirm appointments for sales or service.
• Address and resolve customer complaints or issues promptly, ensuring customer satisfaction.
• Provide support to the sales team by understanding customer requirements and providing relevant information.
• Engage with customers post-purchase to ensure their satisfaction with their vehicle and services received.
• Maintain a comprehensive customer database, documenting all customer interactions, transactions, feedback, and complaints.
Skills and Education:
• Proven experience in a customer service role, preferably in the automotive industry.
• Ability to remain professional and courteous with customers at all times.
• Strong problem-solving skills and attention to detail.
• Proficiency in CRM systems and office software.
• Ability to work well in a team and to handle multiple tasks simultaneously.
• Knowledge of Beadlow Motors' products and services is a plus.
Main duties include:
• Manage inbound calls, emails, and face-to-face inquiries, providing detailed information about Beadlow Motors products and services.
• Schedule and confirm appointments for sales or service.
• Address and resolve customer complaints or issues promptly, ensuring customer satisfaction.
• Provide support to the sales team by understanding customer requirements and providing relevant information.
• Engage with customers post-purchase to ensure their satisfaction with their vehicle and services received.
• Maintain a comprehensive customer database, documenting all customer interactions, transactions, feedback, and complaints.
Skills and Education:
• Proven experience in a customer service role, preferably in the automotive industry.
• Ability to remain professional and courteous with customers at all times.
• Strong problem-solving skills and attention to detail.
• Proficiency in CRM systems and office software.
• Ability to work well in a team and to handle multiple tasks simultaneously.
• Knowledge of Beadlow Motors' products and services is a plus.