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Head of Service -Criminal Justice Patient Engagement
| Dyddiad hysbysebu: | 04 Medi 2024 |
|---|---|
| Cyflog: | £40,000.00 i £45,000.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £40000.00 - £45000.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 17 Medi 2024 |
| Lleoliad: | Bolton, BL4 0JL |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | E0343-24-0024ABL629 |
Crynodeb
Criminal Justice Engagement Service Overview The Criminal Justice Patient Engagement Service has been commissioned since 2019 by NHS England to be the patient engagement provider across the prisons in the North of England. This means engaging with prisoners about the health services that they receive, and this feedback is then provided to the commissioners to help with commissioning decisions, policy making, and site-specific service design and delivery. The engagement is done via focus groups, outreach 1:1 session, surveys, in-cell telephone calls and many other ways. We also support with the procurement of health services in prisons, enabling a serving prisoner to be involved in the process from start to finish. In 2022, the service won an additional contract in the Southeast and Isle of Wight, providing patient engagement to the prisons in the region and Gatwick Immigration Removal Centre. In 2023, the Northern service was re-commissioned and additional sites were added to our portfolio where we provide the service user feedback regarding health. The service now extends to Immigration Removal Centres, Sexual Assault Referral Centres, Liaison & Diversion support, Mental Health Treatment Requirements and Secure Childrens Homes. Role Purpose The postholder will hold both managerial responsibilities and delivery responsibilities within the custodial settings included in the service. Skills & Competencies required Ability to communicate effectively both verbally and in writing at all levels with individuals, groups, organisations and the public. Excellent knowledge of the challenges individuals in The Criminal Justice System face regarding health inequalities. Ability to deal calmy and effectively with conflict. Ability to work with groups from different backgrounds and cultures. Excellent organisational skills with the ability to prioritise tasks effectively and meet deadlines amid a range of competing demands. Excellent problem-solving skills and ability to work flexibly to overcome challenges. Ability to collate and analyse data to ensure the effectiveness of service outputs. Proven IT Skills. Ability to adhere and support relevant governance policies.