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IT Apprentice (Apprenticeship)
| Posting date: | 01 September 2024 |
|---|---|
| Salary: | £9.95 to £9.95 per hour |
| Hours: | Full time |
| Closing date: | 16 September 2024 |
| Location: | London, EC4M 7RA |
| Company: | GetMyFirstJob Ltd |
| Job type: | Apprenticeship |
| Job reference: | 253704 |
Summary
We are seeking a proactive and dedicated IT Apprentice to join our dynamic team at Langham Hall. This role will provide the successful candidate with hands-on experience across various IT disciplines, including London IT, Global IT, and Cybersecurity whilst they complete their Information Communications Technician (Level 3) Apprenticeship. The apprentice will support the IT department in maintaining and improving our IT systems, ensuring the security and efficiency of our global operations.
Duties;
Assist in the setup, maintenance, and troubleshooting of IT equipment and systems.
Support the IT team in managing and resolving IT support requests from staff.
Help maintain the security and integrity of our IT systems by following cybersecurity best practices.
Participate in the deployment and management of software applications and updates.
Collaborate with the global IT team to support international operations.
Document IT processes and procedures for future reference.
Stay updated with the latest IT and cybersecurity trends and technologies.
Please note that as a regulated firm Langham Hall requires all staff to undertake criminal record and adverse financial background checks as part of its onboarding process.
Training
Information Communications Technician Apprenticeship Level 3
The ICT apprenticeship will enable you to provide quality support to internal or external customers and troubleshoot system issues to keep your organisation running at all times.
This apprenticeship has two routes:
The Support Technician role is based around resolving system user queries and faults in a helpdesk environment. Support Technicians rectify or escalate faults rapidly to reduce the impact to their customer.
The Network Technician role is usually desk based but may involve visits to client's premises to resolve issues. Network Technicians may be installing networked IT systems, including cabling and hardware, or cloud services to support expansion and better network services.
Our Information Communications Technician apprenticeship programme integrates six modules of technical training with work-based projects. This ensures that learning and skills are directly applied to the apprentice’s role, and maximises the time used as part of off-the-job training.
The modules include:
Networking Essentials
Cloud Services
Mobile and Operating Systems
Technology and Business
Scripting and Automation
EPA Readiness Training
For each module, learners benefit from attending small, scheduled Live Online classes taught by a subject matter specialist, combined with additional online learning that can be completed at their own pace. Each of our live classes are interactive and involve lots of practical discussion, giving learners quality time both with tutors and industry peers to spark new ideas and get new perspectives. Learners get practical lab time to hone their skills and learn from each other, as well as their tutor.
An apprenticeship has to be relevant to the job you are undertaking and you must dedicate time to off the job training, as well as completing knowledge, skills and behaviours associated with your apprenticeship.
Qualifications required
GCSE's grades 9/A* - 4/C including Maths and English.
A-Level or equivalent qualification in IT or a related field is preferred.
Any IT-related certifications (e.g., CompTIA, Microsoft) are advantageous but not required.
Demonstrable interest in IT and technology through personal projects, internships, or coursework.
Skills required
Desired Technical Knowledge / Skills :
Understanding of cloud services (e.g., AWS, Azure)
Basic knowledge of scripting and programming languages (e.g., Python, PowerShell)
Familiarity with IT service management frameworks (e.g., ITIL)
Knowledge of virtualisation technologies (e.g., VMware, Hyper-V)
Experience with cybersecurity tools and techniques.
Prospects
Full-time permanent opportunities available once the Apprenticeship is completed.
Qualification / Standard : ST0973 Information communications technician
Duration 18 months
Duties;
Assist in the setup, maintenance, and troubleshooting of IT equipment and systems.
Support the IT team in managing and resolving IT support requests from staff.
Help maintain the security and integrity of our IT systems by following cybersecurity best practices.
Participate in the deployment and management of software applications and updates.
Collaborate with the global IT team to support international operations.
Document IT processes and procedures for future reference.
Stay updated with the latest IT and cybersecurity trends and technologies.
Please note that as a regulated firm Langham Hall requires all staff to undertake criminal record and adverse financial background checks as part of its onboarding process.
Training
Information Communications Technician Apprenticeship Level 3
The ICT apprenticeship will enable you to provide quality support to internal or external customers and troubleshoot system issues to keep your organisation running at all times.
This apprenticeship has two routes:
The Support Technician role is based around resolving system user queries and faults in a helpdesk environment. Support Technicians rectify or escalate faults rapidly to reduce the impact to their customer.
The Network Technician role is usually desk based but may involve visits to client's premises to resolve issues. Network Technicians may be installing networked IT systems, including cabling and hardware, or cloud services to support expansion and better network services.
Our Information Communications Technician apprenticeship programme integrates six modules of technical training with work-based projects. This ensures that learning and skills are directly applied to the apprentice’s role, and maximises the time used as part of off-the-job training.
The modules include:
Networking Essentials
Cloud Services
Mobile and Operating Systems
Technology and Business
Scripting and Automation
EPA Readiness Training
For each module, learners benefit from attending small, scheduled Live Online classes taught by a subject matter specialist, combined with additional online learning that can be completed at their own pace. Each of our live classes are interactive and involve lots of practical discussion, giving learners quality time both with tutors and industry peers to spark new ideas and get new perspectives. Learners get practical lab time to hone their skills and learn from each other, as well as their tutor.
An apprenticeship has to be relevant to the job you are undertaking and you must dedicate time to off the job training, as well as completing knowledge, skills and behaviours associated with your apprenticeship.
Qualifications required
GCSE's grades 9/A* - 4/C including Maths and English.
A-Level or equivalent qualification in IT or a related field is preferred.
Any IT-related certifications (e.g., CompTIA, Microsoft) are advantageous but not required.
Demonstrable interest in IT and technology through personal projects, internships, or coursework.
Skills required
Desired Technical Knowledge / Skills :
Understanding of cloud services (e.g., AWS, Azure)
Basic knowledge of scripting and programming languages (e.g., Python, PowerShell)
Familiarity with IT service management frameworks (e.g., ITIL)
Knowledge of virtualisation technologies (e.g., VMware, Hyper-V)
Experience with cybersecurity tools and techniques.
Prospects
Full-time permanent opportunities available once the Apprenticeship is completed.
Qualification / Standard : ST0973 Information communications technician
Duration 18 months