Warning
Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.
Pharmacy healthcare assistant
| Dyddiad hysbysebu: | 30 Awst 2024 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | Negotiable |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 12 Medi 2024 |
| Lleoliad: | London, N19 5NF |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | C9220-24-0870 |
Crynodeb
Key Job Responsibilities Engender a customer first culture ensuring high standards of professional customer service are delivered at all times within the pharmacy. Act as first point of contact to patients and customers visiting the pharmacy. Advise customers and patients of the process of dispensing their medicines, informing them of anticipated waiting times and ensures those patients that are waiting are kept informed. Receive prescriptions/orders and process on to the pharmacy prescription tracking system, ensuring accurate data entry. Receive prescription fees from outpatients (NHS and private), or complete exemption declaration forms and assist patients to determine their prescription charge exemption. To respond to symptoms described by customers by following agreed protocols and using own knowledge and judgement. To select and recommend suitable products and provide advice on their correct use. Sale of over-the-counter (OTC) and Pharmacy Only medicines, under the supervision of the Responsible Pharmacist. To provide advice on leading a healthy lifestyle and to signpost to other local services. To refer to the pharmacist when appropriate. Handle cash and electronic payment transactions using the pharmacy EPOS system. Ordering and Stock Management: Receive deliveries from suppliers and manufacturers. Check delivery for accuracy against paperwork. Query discrepancies and damaged stock with supplier/senior staff member. Securely store stock into the allocated areas ensuring rotation of stock. Enter products onto the Pharmacy computer system. Query computer stock level discrepancies with a senior member of staff. File paperwork and keep relevant documentation. Remove expired, unwanted and overstocked drugs and inform a senior member of staff. Empty the returned patient/ or unwanted medication and sort drugs for destruction or recycling whilst following COSHH regulations and SOP. To assist with stock control and the maintenance of reasonable stock levels within the retail environment. Order stock from suppliers and manufacturers in accordance with the ordering procedures and order of delegation/financial instructions. Customer Service and Communication: Engender a customer first culture across the organisation ensuring high standards of professional customer service are delivered at all times within the pharmacy. To respond to telephone and face-to-face queries of a routine pharmaceutical nature from patients or their representatives and to refer queries to the pharmacist when appropriate. Receive prescriptions/orders and process on to the pharmacy prescription tracking system ensuring accurate data entry. Receive prescription fees from outpatients (NHS and private), or complete exemption declaration forms and assist outpatients to determine their prescription charge exemption. To respond to symptoms described by customers by following agreed protocols and using own knowledge and judgement. To select and recommend suitable products and provide advice on their correct use.