Control Room Operator
| Posting date: | 30 August 2024 |
|---|---|
| Hours: | Full time |
| Closing date: | 29 September 2024 |
| Location: | BT66 6SY |
| Company: | Mitie |
| Job type: | Permanent |
| Job reference: | 60474 |
Summary
Job Title: Control Room Operator
Pay Rate: £12.50
Shift Pattern: 4 on 4 off, continental shift pattern, earliest shift start 6am, further shifts to be discussed (12 hour shifts)
Main Duties:
As an Alarm Receiving Centre (ARC) Operator within MITIE, your responsibilities will include:
1. Monitoring incoming alarm and CCTV signals from multiple client sites.
2. Contacting emergency services, keyholders, or relevant contacts in the event of an alarm activation.
3. Providing accurate communication.
4. Documenting all incidents and actions taken in a clear and concise manner.
5. Following standard operating procedures and guidelines to ensure effective response to all situations.
6. Working effectively as part of a team to maintain 24/7 surveillance and response capabilities.
7. Demonstrating strong attention to detail, quick decision-making skills, and the ability to remain calm under pressure.
Requirements for this role typically include proficiency in using alarm monitoring systems, excellent communication skills, the ability to work rotating shifts including nights and weekends, and a background check for security clearance. A background in security, customer service, or emergency response is often preferred but not essential as full training will be provided.
Pay Rate: £12.50
Shift Pattern: 4 on 4 off, continental shift pattern, earliest shift start 6am, further shifts to be discussed (12 hour shifts)
Main Duties:
As an Alarm Receiving Centre (ARC) Operator within MITIE, your responsibilities will include:
1. Monitoring incoming alarm and CCTV signals from multiple client sites.
2. Contacting emergency services, keyholders, or relevant contacts in the event of an alarm activation.
3. Providing accurate communication.
4. Documenting all incidents and actions taken in a clear and concise manner.
5. Following standard operating procedures and guidelines to ensure effective response to all situations.
6. Working effectively as part of a team to maintain 24/7 surveillance and response capabilities.
7. Demonstrating strong attention to detail, quick decision-making skills, and the ability to remain calm under pressure.
Requirements for this role typically include proficiency in using alarm monitoring systems, excellent communication skills, the ability to work rotating shifts including nights and weekends, and a background check for security clearance. A background in security, customer service, or emergency response is often preferred but not essential as full training will be provided.