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Customer Service Advisor

Job details
Posting date: 22 August 2024
Hours: Full time
Closing date: 21 September 2024
Location: MK40 3HZ
Remote working: On-site only
Company: Osborne Appointments
Job type: Permanent
Job reference: J40207-96141

Summary

Role: Customer Service Advisor

Location: Bedford

Hours: Monday to Friday 09:00-17:30 fully on-site

Salary: £25,000

An excellent opportunity has now arisen for a Customer Service Advisor to join our client’s successful team in Bedford.

About our client:

A Bedford Based Insurance Brokers , Providing Personal Lines & Commercial Insurance Nationwide.

About the role:

You will answer inbound calls, make outbound calls, complete general administration & help the business grow & work more efficiently.

What you’ll be doing:

• Contacting potential clients & creating rapport by networking, referrals etc
• Responding to email & social media queries
• Implementing effective Marketing strategies to sell new Insurance products or adjust existing products
• Generate sales leads
• Handle customer complaints, providing appropriate solutions
• Working towards KPIs

Benefits:

• 20 days holiday, increasing 1 day per full years up to a maximum of 25 days
• Commission
• Workplace Pension
• Career progression based on performance

What we would like from you:

• Excellent communication skills
• A desire to provide outstanding customer service
• Proactive can do attitude
• Experience in Insurance would be advantageous however full training will be provided

If interested in this role, please apply below.

Thank you for your interest in this vacancy, which is being advertised by Osborne Appointments, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.

Osborne Appointments is an award-winning recruitment agency specialising in the supply of temporary, contract and permanent placements. In order to keep up to date with all our recruitment activity, please like us on Facebook, follow us on Instagram and sign up for free email job alerts on our website.