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Ticketing Team Leader
| Dyddiad hysbysebu: | 20 Awst 2024 |
|---|---|
| Cyflog: | £27,787.50 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 23 Awst 2024 |
| Lleoliad: | m50 3az |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | The Lowry Theatre |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: |
Crynodeb
Ticketing Team Leader
Permanent, Full time (37.5hpw)
£27,787.50 plus staff benefits
The Lowry is a visual and performing arts venue situated at the heart of MediaCityUK, one of the world’s most exciting culture and media destinations. Located within The Lowry is QuayTickets, an award winning primary ticket agency providing sales for The Lowry and over 30 other venues throughout the UK. All revenue from QuayTickets supports our Theatres, Galleries and our Learning and Engagement work with our local community.
We are currently recruiting for a Ticketing Team Leader to assist in the efficient management of the contact centre based ticket sales team. Working in our contact centre the successful candidate will ensure that the highest levels of customer care are provided at all times whilst maintaining a specific focus on business goals in terms of maximizing ticket sales and revenue.
Excellent communication; customer care and people and performance management skills are essential. The ideal candidate will have knowledge of computerised Box Office systems and of Call Centre Management Systems. They will also have experience of managing staff and of managing the day to day operations of a team in a contact centre environment.
The contact centre is open 7 days a week including bank holidays. The full time working pattern for this role is 37.5 hours per week over 5 days which will include some evenings and weekends.
The role has a number of staff benefits including:
Complimentary and discounted theatre and live event tickets.
Free car parking just a few minutes’ walk from The Lowry building.
Paid day off for your birthday.
Discounts at the bars, restaurant and gift shop located within The Lowry building.
Access to the Lowry’s Wellbeing Hub and to other health and wellbeing services, including counselling, physiotherapy and remote GP appointments.
Group Life Assurance Scheme.
The application deadline for this vacancy is Friday 23rd August at 9am.
Permanent, Full time (37.5hpw)
£27,787.50 plus staff benefits
The Lowry is a visual and performing arts venue situated at the heart of MediaCityUK, one of the world’s most exciting culture and media destinations. Located within The Lowry is QuayTickets, an award winning primary ticket agency providing sales for The Lowry and over 30 other venues throughout the UK. All revenue from QuayTickets supports our Theatres, Galleries and our Learning and Engagement work with our local community.
We are currently recruiting for a Ticketing Team Leader to assist in the efficient management of the contact centre based ticket sales team. Working in our contact centre the successful candidate will ensure that the highest levels of customer care are provided at all times whilst maintaining a specific focus on business goals in terms of maximizing ticket sales and revenue.
Excellent communication; customer care and people and performance management skills are essential. The ideal candidate will have knowledge of computerised Box Office systems and of Call Centre Management Systems. They will also have experience of managing staff and of managing the day to day operations of a team in a contact centre environment.
The contact centre is open 7 days a week including bank holidays. The full time working pattern for this role is 37.5 hours per week over 5 days which will include some evenings and weekends.
The role has a number of staff benefits including:
Complimentary and discounted theatre and live event tickets.
Free car parking just a few minutes’ walk from The Lowry building.
Paid day off for your birthday.
Discounts at the bars, restaurant and gift shop located within The Lowry building.
Access to the Lowry’s Wellbeing Hub and to other health and wellbeing services, including counselling, physiotherapy and remote GP appointments.
Group Life Assurance Scheme.
The application deadline for this vacancy is Friday 23rd August at 9am.